Sales Development Rep -NYC
About The Position
vCluster Labs is hiring a Sales Development Representative to serve as an initial point of contact for platform engineers and AI architects evaluating ways to address Kubernetes scalability, infrastructure costs, and tenant isolation. The role focuses on identifying prospective customers, engaging technical buyers with personalized and value-driven outreach, and converting inbound interest and outbound leads into qualified opportunities for Account Executives. The SDR will coordinate outreach across LinkedIn, email, and phone; participate authentically in developer-focused communities; and share prospect feedback and emerging pain points with Product and Marketing. The role also partners with Sales Operations to improve the sales technology stack and explore automation. vCluster Labs is a venture-backed, remote-first company with a globally distributed team and headquarters in San Francisco.
Requirements
- 1–3 years of experience in sales, lead generation, or a high-intensity customer-facing role; experience in DevOps, cloud, or SaaS is preferred.
- Technical curiosity and willingness to learn Kubernetes concepts, including the difference between a pod and a virtual cluster.
- Ability to take ownership of targets and drive outcomes in an early-stage environment without relying on a script.
- Ability to explain complex infrastructure concepts clearly and persuasively to technical buyers.
- Ability and interest in using AI tools for prospect research, personalized outreach, and workflow efficiency.
- Adaptability and willingness to use feedback and market signals to adjust strategy.
Nice To Haves
- Prior exposure to the CNCF ecosystem, managed Kubernetes services such as EKS, GKE, or AKS, or the AI/ML stack.
- Demonstrated ability to build professional rapport and authority on LinkedIn or in technical communities.
- Interest in growing into an Account Executive or leadership role as the company scales.
Responsibilities
- Identify and research high-growth organizations, including AI startups and Fortune 500 enterprises, that face Kubernetes scalability or infrastructure-cost challenges.
- Create personalized, technically informed outreach about virtualization and resource efficiency.
- Convert inbound interest and outbound leads into qualified opportunities for Account Executives.
- Coordinate outreach through LinkedIn, email, phone, and developer-centric spaces.
- Capture prospect feedback and emerging AI and MLOps pain points for Product and Marketing.
- Partner with Sales Operations to refine tools such as HubSpot, Salesforce, and Clay, and explore automation.
Benefits
- Competitive compensation package, including equity.
- Health, dental, vision, and life insurance for employees and eligible dependents; benefits vary by country.
- Flexible working schedule, with emphasis on results rather than fixed daily clock-in and clock-out times.
- Flexible workplace and ability to adjust the work environment as circumstances change.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
