Sales Development Rep
About The Position
The Sales Development Representative (SDR) contributes to the company’s enterprise-wide sales initiative by building and nurturing prospect relationships throughout the customer journey, from initial contact through post-sale support. The role develops a structured sales funnel through proactive prospecting and generates appointments and sales opportunities for the sales team. The SDR communicates with prospective customers about their needs and the company’s RV products and services, keeps customer records current in the CRM, aligns outreach with marketing campaigns, monitors performance, and works with the Sales Development Manager and sales team to improve results and provide a seamless customer experience. The role also supports customer satisfaction and online reputation management through review sites and social media. This is a variable-pay role with uncapped variable compensation.
Requirements
- Clear and concise written and verbal communication skills.
- Results-driven and motivated for sales.
- Excellent customer service skills.
- Ability to manage responsibilities and time effectively to reach goals.
- Ability to multitask while maintaining strong organizational skills.
- Prior CRM experience and strong computer skills.
- May lift up to 25 lbs. and/or move up to 50 lbs. with assistive devices.
Nice To Haves
- VinSolutions experience.
- Previous sales experience.
Responsibilities
- Generate appointments and sales opportunities through outbound calls, online inquiries, and other lead-generation techniques while meeting departmental activity targets.
- Make 8–10 outbound calls per hour, primarily to schedule sales appointments.
- Communicate with prospective customers to understand their needs, answer questions, and provide information about RV products and services.
- Use provided scripts and talking points when making and receiving calls.
- Record and manage customer information, appointments, calls, and sales interactions in the CRM system, keeping data accurate and up to date.
- Stay informed about marketing campaigns and promotions and align prospecting efforts with those initiatives.
- Track and analyze personal performance metrics, including appointments scheduled, calls made, sales achieved, and customer engagements.
- Receive coaching and work with the Sales Development Manager to improve departmental success.
- Help proactively manage online reputation through review sites and social media to support customer satisfaction.
- Collaborate with the sales team to ensure a seamless customer journey from initial contact to sale.
Benefits
- Paid Time Off
- 401(k)
- Employee Assistance Program
- Good Sam Roadside Assistance
- Discounts
- Paid parental leave, if eligibility requirements are met
- Tuition reimbursement, if eligibility requirements are met
- On-the-job training opportunities
- Comprehensive benefits package for full-time associates, including medical, dental, and vision coverage
- Dental and vision coverage access for part-time associates
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
