Sales Development Rep
About The Position
The Sales Development Representative (SDR) contributes to an enterprise-wide sales initiative by nurturing prospect relationships throughout the customer journey, from initial contact through post-sale support. The role builds a structured sales funnel through proactive prospecting and consistent lead-generation activity, with the goal of driving sales growth and lasting customer relationships. The SDR communicates with prospective customers about their needs and the company's RV products and services, schedules sales appointments, and maintains accurate customer and activity records in the CRM. The position works with the sales team and Sales Development Manager, aligns outreach with marketing campaigns, tracks performance metrics, and helps manage the company's online reputation. Compensation is variable, with uncapped variable pay; the estimated total annual compensation range is $35,000–$55,000 or more.
Requirements
- Clear and concise written and verbal communication skills.
- Results-driven and motivated for sales.
- Excellent customer service skills.
- Ability to manage responsibilities and time effectively to reach goals.
- Ability to multitask while maintaining strong organizational skills.
- Prior CRM experience and strong computer skills.
- Ability to lift up to 25 lbs. and/or move up to 50 lbs. with assistive devices.
Nice To Haves
- VinSolutions experience.
- Previous sales experience.
Responsibilities
- Generate appointments and drive traffic using outbound calls, online inquiries, and other lead-generation methods while meeting departmental activity targets.
- Communicate with prospective customers to understand their needs, answer questions, and provide information about RV products and services.
- Use provided scripts and talking points when making and receiving phone calls.
- Make 8–10 outbound calls per hour, primarily to schedule sales appointments.
- Use the CRM system to record and manage customer information, appointments, calls, and sales interactions, maintaining accurate and current records.
- Stay informed about marketing campaigns and promotions and align outreach with marketing initiatives.
- Track and analyze personal performance metrics, including appointments scheduled, calls made, sales achieved, and customer engagements.
- Work with the Sales Development Manager, receive coaching, and contribute to departmental success.
- Help manage online reputation through review sites and social media to support customer satisfaction.
- Collaborate with the sales team to support a seamless customer journey from initial contact to sale.
Benefits
- Paid Time Off
- 401(k)
- Employee Assistance Program
- Good Sam Roadside Assistance
- Discounts
- Paid parental leave, if eligibility requirements are met
- Tuition reimbursement, if eligibility requirements are met
- On-the-job training opportunities
- Comprehensive benefits for full-time associates, including medical, dental, vision, and more
- Part-time associates have access to dental and vision coverage
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
