Sales Development Representative

ShipMonk • Fort Lauderdale, FL

16d • Onsite

About The Position

ShipMonk is hiring a Sales Development Representative for its onsite headquarters in Fort Lauderdale, Florida. The role builds and qualifies outbound pipeline for mid-market and enterprise ecommerce merchants, particularly in Apparel, Health & Beauty, and Supplements. The representative is the first ShipMonk contact for prospective clients and works with an established intent-based prospecting process, including trigger-based cadences and lead scoring. The role is positioned as a path toward a full-cycle closing role such as Account Executive or Account Manager.

The representative identifies suitable accounts and buying signals, conducts personalized outreach and discovery, and books qualified meetings for Senior Fulfillment Consultants. They provide clear opportunity context and maintain accurate Salesforce records. ShipMonk provides coaching, call reviews, support from the closing team, marketing-generated demand, and access to partnership, referral, contact, and account databases.

ShipMonk describes itself as a technology-powered ecommerce fulfillment partner with owned fulfillment centers across the US, Canada, the UK, and Europe. Its platform provides real-time inventory and order visibility, and the company says it invests over $10 million annually in research and development. The company states that it has more than 2,500 employees across five countries. ShipMonk is an equal opportunity employer.

Requirements

• 1–2 years of SDR, Account Executive, or customer-facing experience, with evidence of ambition and ability to source outbound pipeline.
• Motivation to work in a competitive, high-activity environment and achieve ambitious goals.
• Strong communication skills and ability to build rapport quickly.
• Comfort with CRM systems; Salesforce is preferred.
• Familiarity with sales engagement tools; Apollo.io is mentioned.
• Strong organization and time-management skills.
• Ability to learn quickly, resolve ambiguity, and master new information.
• Collaborative approach and willingness to help teammates succeed.
• Willingness to work onsite up to five days per week at the Fort Lauderdale, Florida headquarters.

Nice To Haves

• Previous 3PL or fulfillment experience.

Responsibilities

• Build target account lists that fit the ideal customer profile and identify buying signals and accounts with fulfillment-related pain.
• Use the established intent-based outbound process, trigger-based cadences, and lead-scoring model to prioritize prospects and personalize outreach.
• Deliver a concise, pain-led pitch and conduct discovery to understand prospects’ fulfillment needs, including shipping costs and inventory challenges.
• Book qualified meetings for Senior Fulfillment Consultants and hand off opportunities with relevant context, agendas, and notes.
• Maintain accurate, current records in Salesforce and ensure opportunity handoffs are complete.
• Learn ShipMonk’s products and the ecommerce logistics market, and continually improve sales skills.

Benefits

• Competitive base salary plus performance commission and accelerators; stated OTE range is $67,000–$125,000.
• Salary paid weekly and commissions paid monthly.
• Flexible PTO.
• Seven paid US holidays.
• Generous company 401(k) matching.
• Merit reviews that reward results.
• Comprehensive health, vision, and dental coverage.
• Coaching and weekly call reviews from a manager who remains involved in sales.
• Access to support from Senior Fulfillment Consultants, marketing, partner and referral networks, and contact and account databases.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed