Sales Development Representative, Observability
About The Position
Snowflake is hiring a Sales Development Representative to support Observe, a SaaS observability platform that is now part of Snowflake. The role is based out of the Menlo Park office and focuses on identifying prospective businesses, developing inbound and outbound campaigns, engaging engineering decision makers, and creating qualified opportunities for the Sales team. SDRs receive a two-week intensive bootcamp, weekly one-on-one mentorship, and bi-weekly strategy sessions, with hands-on support from leadership. The company views the SDR program as a leadership pipeline and a path toward future Account Executive roles. The position requires learning Observe’s products and business-critical solutions, managing prospect activity in Salesforce, setting qualified introductory meetings, nurturing early-stage opportunities, and meeting monthly and quarterly opportunity quotas. The role emphasizes close collaboration with Sales, Marketing, and Account Executives, self-development, and in-person coaching. Employees are also expected to follow company confidentiality and data-security standards when handling sensitive customer information.
Requirements
- Fluency in spoken and written English.
- A track record of meeting and exceeding goals; must be a self-starter.
- Outstanding phone and written communication skills, including active listening.
- Strong character, drive for success, high work ethic, curiosity, and motivation to achieve sales goals.
- Validated time-management skills and the ability to work independently or with coaching.
- Desire to work in a driven, fast-paced environment.
- Passion for cutting-edge technology and aptitude for learning IT software products and understanding business-critical solutions quickly.
- Ability to work from the Menlo Park office for in-person coaching and development.
Nice To Haves
- New graduates are welcome to apply.
Responsibilities
- Identify high-potential businesses in the assigned region that may be a good fit for Observe.
- Work with the Sales team to develop and lead inbound and outbound campaigns, from idea generation through qualified calls.
- Develop strong sales and product knowledge.
- Engage engineering decision makers by telephone, LinkedIn, and email.
- Update lead and prospect activity in Salesforce to support effective lead management.
- Set qualified introductory meetings for the Sales team.
- Nurture early-phase opportunities for future pipeline potential.
- Exceed monthly and quarterly opportunity quotas.
- Build strong relationships with Marketing and Account Executives to maximize business outcomes.
- Invest in self-development and build skills for success in the role and future career opportunities.
- Follow company confidentiality and security standards and protect customer information.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
