Sales Development Rep

KCH Transportation•Chattanooga, TN

About The Position

KCH Transportation is a third-party logistics (3PL) and freight brokerage headquartered in Chattanooga, Tennessee. The Sales Development Representative generates new business opportunities and manages leads through the sales pipeline. The role identifies potential customers, qualifies and nurtures prospects, and schedules meetings for account managers. The SDR works closely with marketing and account managers to coordinate lead generation, sales approaches, and follow-up.

Requirements

1–2 years of experience in a sales role; B2B experience is ideal.
Proficiency with CRM tools and experience using sales enablement software.
Proficiency in CRM software such as Salesforce.
Strong verbal and written communication skills.
Ability to build and maintain relationships with potential clients.
Knowledge of sales techniques and strategies.
Strong problem-solving and negotiation skills.
Time-management and organizational skills.
Ability to work independently and as part of a team.
Flexibility and adaptability to change.
Desire to learn and grow in the sales field.

Nice To Haves

Solid understanding of the freight brokerage industry or logistics.
Bachelor’s degree in business, marketing, or a related field.

Responsibilities

Research target industries to identify potential customers.
Contact cold prospects through email, phone calls, social media, and other outreach channels.
Build and maintain a pipeline of potential leads.
Qualify, educate, and nurture prospects before handing them off to account managers.
Identify decision makers and understand business requirements.
Use Salesforce CRM to manage leads and sales activities accurately.
Set meetings, follow up with leads, track progress toward sales goals, and manage leads through the pipeline.
Evaluate lead fit with the ideal customer profile, including budget, timeline, and decision-making process.
Ask probing questions to uncover prospects’ business processes and pain points.
Schedule meetings between qualified prospects and account managers, and ensure appointments are prepared for and prospects understand the services.
Collaborate with account managers and marketing team members on strategic sales approaches.
Coordinate with account managers to ensure smooth handoffs and follow-up on qualified leads.
Provide regular reports to management on sales activities and results.
Stay up to date on messaging, products and services, and industry developments.