Sales Development Rep

Carrier Enterprise•Orlando, FL

About The Position

Carrier Enterprise (CE) is seeking a Sales Development Representative to drive business growth and margin expansion through strategic sales initiatives and virtual customer engagement. The role uses digital platforms and phone interactions, HVAC industry expertise, and relationship management skills to provide customized sales solutions that support sustainable customer growth. The position involves independent analysis and decision-making and has a direct impact on organizational success. Carrier Enterprise is a national distributor of residential and light commercial HVAC products, parts, and supplies. It operates primarily in a business-to-business environment, serving licensed HVAC dealers and contractors. The company has more than 200 locations across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada.

Requirements

2–5 years of progressive experience driving business growth and revenue development within the HVAC or a similar industry, emphasizing strategic sales and relationship management.
High school diploma or GED equivalent.
Experience in customer relationship management; the posting also states a minimum of 2 years' experience, though the text is truncated after this statement.
Background in strategic sales and revenue growth.
Professional communication and relationship-building skills.
Ability to execute strategic initiatives with urgency, precision, and results.
Strong analytical and decision-making capabilities.
Success in self-directed business development.
Advanced proficiency with business technology platforms, including CRM systems and Microsoft Office Suite.
Experience developing and implementing customer-focused business solutions.
Success closing sales opportunities through systematic follow-up and strategic account management.

Nice To Haves

Knowledge of HVAC systems, terminology, and product applications.
AA/AS degree in Business, Marketing, or a related field.

Responsibilities

Design and execute strategic sales initiatives to drive revenue growth within residential add-on replacement HVAC customer portfolios, using independent market analysis.
Develop and optimize customer relationships through virtual platforms to maximize sales opportunities and strengthen business partnerships.
Identify and advance high-value sales opportunities within established accounts through strategic assessment and independent decision-making.
Drive business growth through cross-functional collaboration and initiatives that enhance the customer experience and produce sales results.
Use CRM analytics to evaluate customer sales performance and implement data-driven strategies for portfolio expansion.
Collaborate with regional market leaders and internal teams, including marketing, credit, and operations, to analyze market trends and customer insights and formulate strategic recommendations for revenue optimization.
Develop and execute comprehensive sales strategies, using independent judgment to achieve organizational growth targets.
Direct customer engagement strategies to sustain revenue growth and maximize account retention through strategic relationship management.