Sales & Referral Development Rep

CSA Psychiatric Healing Center • Thomaston, GA

4d

About The Position

CSA is seeking a motivated, relationship-driven Healthcare Sales & Referral Development Representative to develop referral partnerships for CSA Homecare and CSA Psychiatric Healing Center. This field-based sales role focuses on identifying high-potential referral partners, earning their trust, maintaining strong professional relationships, and building a consistent pipeline of qualified clients and patients. It is not a brochure-focused marketing position; success depends on productive referral partnerships, qualified opportunities, stronger presence in assigned markets, and contribution to long-term census and revenue growth.

The representative manages assigned counties and territories with an entrepreneurial mindset, prioritizing promising referral sources and tracking outreach, follow-up, referrals, conversions, and outcomes. The role includes regular face-to-face visits and travel to referral-partner locations, and offers a base salary plus commission tied to defined referral-development and business-growth outcomes. Compensation details, performance expectations, incentive opportunities, mileage or travel reimbursement, and assigned territory are provided during the interview and offer process.

Requirements

• Valid driver’s license.
• Reliable transportation and ability to travel throughout assigned territories.
• Comfort spending a significant portion of the workweek in the community meeting referral partners, prospecting, conducting presentations, and developing business.
• Ability and willingness to prospect by visiting organizations, making calls, asking for meetings, and starting professional conversations.
• Strong relationship-building, trust-building, and communication skills, including adapting to different personalities.
• Persistence and consistent follow-up.
• Accountability for territory, pipeline, follow-up, and results.
• Ability to prioritize opportunities strategically, maintain accurate records, and manage follow-up.
• Goal-oriented approach and comfort with measurable performance expectations.

Nice To Haves

• Experience in healthcare sales, homecare sales or marketing, behavioral-health business development, mental-health services, substance-use treatment, hospital or healthcare outreach, senior care, IDD services, admissions, referral development, community outreach, provider relations, account management, or business development.
• Existing healthcare, behavioral-health, social-service, VA, court, or community referral relationships.
• Candidates without direct healthcare sales experience may be considered if they demonstrate a strong history of relationship development, prospecting, sales performance, and measurable business results.

Responsibilities

• Identify and develop high-potential referral sources throughout assigned counties and territories.
• Conduct regular face-to-face visits with healthcare, behavioral-health, social-service, court, and community partners.
• Build relationships with decision-makers and professionals who influence referrals.
• Generate qualified referrals for CSA Homecare and CSA Psychiatric Healing Center.
• Schedule meetings, presentations, facility visits, and lunch-and-learns.
• Educate referral partners about CSA programs, eligibility criteria, services, and intake processes.
• Follow up consistently with prospective and existing referral sources.
• Convert one-time referral relationships into sustainable repeat partnerships and re-engage inactive referral sources.
• Maintain an organized referral pipeline and track outreach, follow-up, referrals, conversions, and outcomes.
• Identify productive referral relationships and strategically invest additional time in those partnerships.
• Collaborate with CSA’s intake, clinical, administrative, and leadership teams.
• Communicate market feedback, referral barriers, competitive activity, and new business-development opportunities.
• Meet established referral-development, census-growth, and business-development goals.

Benefits

• Base salary plus commission tied to defined referral-development and business-growth outcomes.
• Mileage/travel reimbursement details provided during the interview and offer process.
• Opportunities for increased earnings, responsibilities, and advancement as CSA grows.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed