Sales Development Rep

Watsco•Orlando, FL

About The Position

Carrier Enterprise (CE), a national distributor of residential and light commercial HVAC products, parts, and supplies, is hiring a Sales Development Representative to drive business growth and margin expansion through strategic sales initiatives and virtual customer engagement. The role uses independent analysis and decision-making to develop and execute sales strategies that support organizational success. Through digital platforms and phone interactions, the representative applies HVAC industry knowledge and relationship-management skills to deliver customized sales solutions and sustainable customer growth.

Requirements

Two to five years of progressive experience driving business growth and revenue development in the HVAC or a similar industry, emphasizing strategic sales and relationship management.
High school diploma or GED equivalent.
Demonstrated knowledge of HVAC systems, terminology, and product applications is preferred.
Proven track record in customer relationship management.
Background in strategic sales and revenue growth.
Strong professional communication and relationship-building skills.
Ability to execute strategic initiatives with urgency, precision, and results.
Strong analytical and decision-making capabilities.
Proven success in self-directed business development.
Advanced proficiency with business technology platforms, including CRM systems and MS Office Suite.
Experience developing and implementing customer-focused business solutions.
Track record of closing sales through systematic follow-up and strategic account management.

Nice To Haves

Associate of Arts or Associate of Science degree in Business, Marketing, or a related field.
Knowledge of HVAC systems, terminology, and product applications.

Responsibilities

Design and execute strategic sales initiatives to grow revenue within residential add-on replacement HVAC customer portfolios, using independent market analysis.
Develop and optimize customer relationships through virtual platforms to maximize sales opportunities and strengthen business partnerships.
Identify and advance high-value sales opportunities within established accounts through strategic assessment and independent decision-making.
Drive business growth through cross-functional collaboration and initiatives that enhance customer experience and sales results.
Use CRM analytics to evaluate customer sales performance and implement data-driven strategies for portfolio expansion.
Collaborate with regional market leaders and internal teams, including marketing, credit, and operations, to analyze market trends and customer insights and formulate recommendations for revenue optimization.
Develop and execute comprehensive sales strategies using independent judgment to achieve organizational growth targets.
Direct customer engagement strategies to sustain revenue growth and maximize account retention through strategic relationship management.