Sales Development Representative
About The Position
The Sales Development Representative (SDR) contributes to the company’s enterprise-wide sales initiative by building relationships with prospects throughout their journey, from initial contact through post-sale support. The role focuses on proactive prospecting and creating a well-structured sales funnel that supplies the sales team with consistent activity and opportunities. The SDR communicates with prospective customers about their needs and the company’s RV products and services, schedules sales appointments, maintains accurate CRM records, coordinates efforts with marketing and sales, and supports customer satisfaction and online reputation.
Requirements
- Clear and concise written and verbal communication skills.
- Results-driven and motivated to succeed in sales.
- Excellent customer service skills.
- Ability to manage responsibilities and time effectively to reach goals.
- Ability to multitask while demonstrating strong organizational skills.
- Prior CRM experience and strong computer skills.
- Ability to lift up to 25 pounds and/or move up to 50 pounds with assistive devices.
Nice To Haves
- VinSolutions experience.
- Previous sales experience.
Responsibilities
- Nurture and cultivate relationships with prospects from initial contact through post-sale support.
- Proactively prospect to create a sales funnel and maintain a steady flow of activity and opportunities for the sales team.
- Generate appointments and traffic while meeting departmental activity targets through outbound calls, online inquiries, and other lead-generation techniques.
- Communicate with prospective customers to understand their needs, answer questions, and provide information about RV products and services.
- Use provided scripts and talking points for incoming and outgoing phone calls.
- Make 8–10 outbound calls per hour, primarily to schedule sales appointments.
- Use the CRM system to record and manage customer information, appointments, calls, and sales interactions, keeping data accurate and up to date.
- Stay current on marketing campaigns and promotions and align prospecting efforts with marketing initiatives.
- Track and analyze personal performance metrics, including appointments scheduled, calls made, sales achieved, and customer engagements.
- Be receptive to coaching and work with the Sales Development Manager to improve departmental success.
- Help proactively manage the company’s online reputation through review sites and social media to support customer satisfaction.
- Collaborate with the sales team to provide a seamless customer journey from initial contact to sale.
Benefits
- Paid time off.
- 401(k).
- Employee Assistance Program.
- Good Sam Roadside Assistance.
- Discounts.
- Paid parental leave, subject to eligibility.
- Tuition reimbursement, subject to eligibility.
- On-the-job training opportunities.
- Full-time associates are offered a comprehensive benefits package, including medical, dental, and vision coverage.
- Part-time associates are offered access to dental and vision coverage.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
