About The Position

The Sales Development Representative drives sales growth by setting qualified appointments with new clients. This is a lead-generation-only role: the representative funnels leads to a sales representative for further qualification and closing, and is not responsible for later steps in the sales cycle. Candidates must be located in the Central Time Zone. The role uses prospecting and research to generate interest in discovery meetings with RRD Sales Executives, develop a high-value pipeline, and provide a strong customer experience. It involves coordinating with sales colleagues on target prospects, using Salesforce to manage lead-generation activity, and meeting with Sales Leaders to evaluate strategy.

Requirements

  • At least a high school diploma or GED.
  • At least 2 years of sales and telemarketing experience, emphasizing cold calling.
  • Proven record of meeting or exceeding lead-generation targets.
  • Proficiency in Salesforce CRM and other sales technology tools.
  • Excellent written and verbal communication skills, including the ability to articulate complex value propositions.
  • Strong time-management and organizational skills.
  • Ability to work independently and as part of a team.
  • Proficiency in prospecting techniques and lead-generation strategies.
  • Experience using multiple outreach channels, including email, phone, and social media.
  • Strong research skills to identify potential clients and understand their business needs.
  • Ability to handle objections and maintain a positive attitude in the face of rejection.
  • Adaptability to changing market conditions and sales strategies.
  • Professional demeanor and a customer-focused approach to business development.
  • Must be located in the Central Time Zone.

Nice To Haves

  • Associate degree in Business, Communications, or a related field.
  • Sales and telemarketing experience focused on digital marketing services.

Responsibilities

  • Use proven prospecting techniques to initiate contact with prospective new clients.
  • Generate interest in discovery meetings with an established RRD Sales Executive.
  • Identify multiple contacts within supplied target lists and communicate the value of RRD’s products and services to encourage prospects to attend a discovery meeting.
  • Research prospects and contacts online to understand business objectives and better position RRD services.
  • Generate a high-value sales pipeline through strategic and targeted prospecting.
  • Collaborate with the sales team to develop target prospect lists.
  • Develop and manage a prospect pipeline while providing a high-quality customer experience.
  • Transition leads smoothly to the sales team following the first discovery meeting.
  • Use Salesforce for all lead-generation activities.
  • Meet with Sales Leaders to evaluate strategy.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Disability insurance
  • 401(k) with company match
  • Life insurance
  • Voluntary supplemental insurance coverages
  • Parental leave
  • Adoption assistance
  • Tuition assistance
  • Employer/partner discounts
  • Potential participation in a bonus, commission, or incentive program, depending on the role
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