Sales Development Representative

Aerowave Technologies•Lewisville, TX

2d•$45,000 - $50,000

About The Position

Aerowave Technologies is hiring a Sales Development Representative to serve as a front-line contact for new and existing customers. The role focuses on setting qualified appointments, handling inbound orders, conducting proactive outreach, maintaining client relationships, and identifying opportunities for upselling and expansion. The representative works closely with outside Account Executives and Sales Support to generate revenue and provide strong client service, with the opportunity to grow into a full-cycle sales career. Aerowave Technologies has provided two-way radio systems, surveillance, and access control solutions to a diverse client base for over 20 years. The company uses the Entrepreneurial Operating System (EOS) and emphasizes client service, teamwork, continuous improvement, and accountability. The position is suited to someone comfortable with high-volume phone activity, relationship-building, and goal-oriented sales work.

Requirements

1–3+ years of experience in an SDR/BDR, inside sales, account management, customer success, or another high-activity customer-facing role.
Comfort making cold calls to new and existing clients and handling a high volume of calls.
Sales-minded and curious, with an interest in asking questions, identifying problems, and suggesting solutions.
Ability to build strong relationships and maintain contact with clients over time.
Detail-oriented, with experience using a CRM to track activity.
Experience managing a book of business.
Coachability, openness to feedback, and motivation by goals, leaderboards, and growth.
Ability to learn quickly and enough technical acumen to discuss radios, surveillance, and access control solutions clearly.
Interest in providing solutions that help keep people safe.

Responsibilities

Make outbound calls to new and existing clients to identify projects, renewals, and upsell opportunities.
Set qualified appointments for outside Account Executives about new systems, expansions, and upgrades.
Handle inbound orders and identify potential add-ons such as accessories, services, and coverage.
Contact clients with upcoming FCC license renewals to support renewal and identify changes or system needs.
Record activity, appointments, and next steps in HubSpot CRM.
Partner with Account Executives and Sales Support to ensure quotes, paperwork, and follow-up are accurate and timely.
Help drive renewals, expansions, and add-ons for existing systems while opening doors with new accounts.
Meet success measures related to qualified appointments, sourced pipeline and revenue, incremental revenue, activity, follow-through, and CRM hygiene.