Sales Development Representative

Young Innovations • ,

28d • Remote

About The Position

The Sales Development Representative (SDR) is responsible for driving early-stage customer engagement by identifying, contacting, and qualifying new and underdeveloped accounts. This role focuses on outbound prospecting, re-engaging inactive customers, and generating qualified opportunities to support the Inside Sales team. The SDR plays a critical role in building pipeline and increasing customer activity, while developing the skills necessary to transition into an Inside Sales Representative position. This role is ideal for someone looking to start their career in sales, offering exposure to behind-the-scenes work and client interaction in a fast-paced environment where impact is seen in real-time. The company is a medium-sized organization that fosters a collaborative, inclusive culture focused on serving the dental profession and achieving a Lifetime of Oral Health™. They embrace diverse perspectives, encourage bold thinking, and support continuous learning and career growth.

Requirements

• Bachelor’s degree in business, marketing, or related field preferred
• 0–2 years of sales, customer service, or related experience
• Strong communication and interpersonal skills
• Comfortable with high-volume outbound calling and structured outreach
• Familiarity with CRM tools (e.g., HubSpot, Salesforce) preferred
• Maintain a reliable internet connection
• Maintain a productive and distraction-free work environment
• Consistent availability during established business hours
• High level of self-motivation, organization, and accountability

Nice To Haves

• Experience in B2B or inside sales environments
• Exposure to lead generation, prospecting, or outbound sales activities
• Interest in pursuing a long-term career in sales

Responsibilities

• Conduct outbound outreach to new leads, low-activity (D-tier), and inactive/lost accounts
• Identify and qualify customer needs, purchasing behaviors, and potential opportunities
• Generate new opportunities through cold calling, targeted outreach, and campaign-driven initiatives
• Re-engage dormant customers and gather insights on inactivity or churn
• Generate qualified opportunities and input sales orders
• Support execution of promotional campaigns and targeted outreach initiatives
• Collaborate with Inside Sales Reps to align messaging and outreach efforts
• Build early-stage relationships with prospective and re-engaged customers
• Maintain accurate and up to date records of customer interactions, activities, and opportunities in CRM systems (e.g., HubSpot)
• Track outreach efforts and pipeline progress against defined activity and performance metrics
• Provide feedback on lead quality, customer trends, and campaign effectiveness
• Participate in training, call coaching, and ongoing development programs
• Support additional sales initiatives as assigned
• Perform other duties as assigned

Benefits

• Full medical
• dental
• vision
• 401k
• parental leave
• paid holidays
• paid time off
• short- & long-term disability insurance
• employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level