Sales Development Representative

Twilio•,
•$29 - $36•Remote

About The Position

Twilio is hiring a Sales Development Representative to grow and develop the pipeline for its New Business and Strategic Sales teams. Sales Development is a strategic component of Twilio’s go-to-market strategy. The role is suited to someone with a growth-oriented mindset who is interested in developing their career at Twilio. The representative will use a multi-channel, value-based approach to build relationships and raise awareness of Twilio’s platform. Twilio provides an SDR onboarding experience with training and insights to prepare employees to contact prospects. The role partners closely with Account Executives to develop account strategies and territory plans, and to generate new business opportunities. This is a remote role, but hiring is not available in California, Connecticut, Illinois, Massachusetts, Maryland, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Texas, Virginia, Washington, or Washington, D.C. Occasional travel may be required for in-person project or team meetings. The role is eligible to earn commissions and may be eligible to participate in Twilio’s equity plan.

Requirements

  • Growth-oriented and ready to build toward future leadership or customer-facing roles.
  • Goal-oriented and biased toward action.
  • Excited to go above and beyond to delight prospects through creative, strategic, highly personalized outreach.
  • Comfortable with change and energized by a fast-moving environment.
  • Enjoys variety and creativity in day-to-day work.
  • Demonstrated ability to navigate challenges with resilience.
  • Embraces responsibility and enjoys partnering with Account Executives as part of a team.

Nice To Haves

  • At least 1 year of customer-facing experience; this is not required.

Responsibilities

  • Break into new companies and markets using a multi-channel, value-based approach to build relationships and drive awareness of Twilio’s platform.
  • Complete Twilio’s SDR onboarding and use the training and insights provided to begin contacting prospects.
  • Achieve and exceed monthly goals for generating new business opportunities and fueling the sales pipeline.
  • Develop proficiency with Salesforce, Outreach, Sales Navigator, and other tools used for efficient workflows.
  • Research accounts to identify how Twilio’s solutions can provide value, then conduct outbound calls, personalized email outreach, and social selling.
  • Partner with Account Executives to develop account strategies and territory plans and generate new business opportunities.

Benefits

  • Competitive pay
  • Generous time off
  • Parental and wellness leave
  • Healthcare
  • Retirement savings program
  • Health care insurance
  • 401(k) retirement account
  • Paid sick time
  • Paid personal time off
  • Paid parental leave
  • Commission eligibility
  • Potential eligibility to participate in Twilio’s equity plan
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