Sales Development Representative

Avnet • Chandler, AZ

12d

About The Position

The Sales Development Representative combines inside sales and customer service with technical and systems knowledge to sell products, services, and solutions to new lead-generation opportunities and existing customers. Using outbound communications such as telephone, email, fax, and portals, the representative develops and manages customer relationships, promotes company offerings, identifies sales opportunities, and supports revenue, profit, market-share, and margin goals.

The role works with assigned territories or accounts and moderately complex sales processes. It involves direct customer contact, independent judgment within defined policies and pricing parameters, and collaboration with internal teams, managers, support functions, and suppliers. The representative monitors sales activity from initial contact through order fulfillment and helps coordinate customer needs for pricing, inventory, delivery, and product information.

Requirements

• At least 3 years of experience, typically with a bachelor’s degree or equivalent.
• Bachelor’s degree or equivalent experience that provides comparable knowledge and job skills.

Responsibilities

• Deliver solutions or identify opportunities that support a positive customer experience, using lead generation and sales methodology.
• Direct secured sales opportunities to the appropriate stakeholders when required.
• Initiate sales inquiries with prospective and existing customers to promote products, services, and capabilities.
• Respond promptly and accurately to customer information requests.
• Monitor and follow up on sales activities from initial contact through order fulfillment to meet customer requirements.
• Maintain and expand existing account sales through strong customer service and knowledge of customer needs, projects, and critical dates.
• Coordinate sales efforts and strategies with internal resources, including product, materials, field sales teams, and suppliers.
• Communicate current product information and provide accurate pricing, quotes, and input on products and final solutions.
• Coordinate customer requirements for inventory, delivery lead times, and unit prices.
• Perform other duties as assigned.

Benefits

• Generous paid time off
• 401(k) and pension plan
• Paid holidays
• Family support, including paid leave, surrogacy, and adoption
• Medical, dental, vision, and life insurance
• Long-term and short-term disability insurance
• Health savings account and flexible spending account
• Education assistance
• Employee development resources
• Employee wellness, leadership development, and mentorship programs
• Flexible working arrangements
• Opportunities to give back to the community

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level