Sales Development Representative

IGEL•Fort Lauderdale, FL

3d•Hybrid

About The Position

The Sales Development Representative identifies and qualifies sales opportunities for IGEL’s North America sales organization. The role requires no high degree of technical knowledge and is intended to build a foundation for a high-tech sales career, with potential for career growth at IGEL for candidates who are willing to learn and work toward that goal. The position is hybrid, with in-office and remote work in Ft. Lauderdale, Florida. During the first 3–6 months, the representative learns IGEL products and messaging, sales tools and processes, and builds relationships with sales, channel, and sales engineering colleagues. The representative uses phone, email, LinkedIn, and other channels to connect with prospective customers and consistently books qualified meetings in line with monthly goals set by leadership. After 6–18 or more months, the representative continues developing core skills and product and industry knowledge, works to meet or exceed goals, expands knowledge of digital sales responsibilities, and works with mentors to set goals toward consideration for promotion. The representative schedules discovery calls, qualifies potential clients using questions and criteria, and passes qualified prospects to Account Executives. Duties include cold outreach about secure endpoint operating system needs, following up on inbound leads, working target prospect lists and key accounts, and meeting assigned activity KPIs. The representative also keeps lead and follow-up information current in Microsoft Dynamics CRM. IGEL offers health, dental, vision, and prescription benefits with employee premiums covered; paid holidays and time off; sick time; a matched 401(k); paid maternity and paternity leave; a monthly home office allowance; remote work opportunities and flexible working times; an Employee Assistance Program and financial wellness tool; company-paid life and disability insurance; wellbeing apps; training and development; and a President’s Club for high-performing salespeople. The company describes its culture as based on trust, empowerment, and feedback.

Requirements

Bachelor’s degree from an accredited university or equivalent work experience is preferred.
Flexibility, integrity, and creative problem-solving skills.
Ability to build good working relationships across all levels and work as a team player.
Strong attention to detail and organizational skills.
Positive and strong work ethic.
Self-starter comfortable in a fast-paced work environment.
Ability to work independently under minimal supervision.

Nice To Haves

Previous sales experience or extracurricular activities related to sales.
Previous cold-calling experience.

Responsibilities

Identify and qualify sales opportunities for IGEL’s North America sales organization.
Schedule discovery calls and assess potential clients’ fit and need for IGEL through qualification questions and criteria.
Pass qualified prospects to Account Executives for deal progression.
Conduct cold outreach to prospective clients about secure endpoint operating system needs, including creating awareness or need where prospects are not actively evaluating solutions.
Call on inbound leads.
Work as part of the North America sales team to meet organizational goals.
Contact prospects by telephone and email with close attention to detail.
Promote IGEL’s business through persistent cold calling, emails, and other communications.
Work target prospect lists and focus on penetrating key accounts.
Meet or exceed assigned KPIs for outbound calls, emails, and customer interactions.
Keep leads and follow-ups current in Microsoft Dynamics CRM.
Learn IGEL products, messaging, sales tools, and the market; build relationships with sales, channel, and sales engineering counterparts.
Continue developing sales skills and product and industry knowledge, maintain momentum toward goals, and work with mentors on goals for potential promotion.

Benefits

Health, dental, vision, and prescription benefits, with employee premiums covered by IGEL.
11 company-paid holidays per year.
18–22 days of paid time off per year, based on tenure.
10 days of sick time per year, with rollover of unused days up to a maximum limit.
401(k) plan with 100% company match, up to $15,000 per year.
Paid maternity and paternity leave.
Monthly home office allowance.
Remote working opportunities and flexible working times.
Employee Assistance Program and financial wellness tool.
Company-paid life insurance, long-term disability, and short-term disability coverage.
Wellbeing apps, including Rightway, Headspace, and Wellhub.
Training and development opportunities.
President’s Club for the highest-performing salespeople and overachievers.