Sales Development Representative

Morningstar • Chicago, IL

2d • $56,850 - $87,167 • Hybrid

About The Position

The Sales Development Representative (SDR) turns interest generated by marketing campaigns into qualified sales conversations by learning about each prospect’s business needs. The SDR works with marketing and sales colleagues to improve outreach and provide account executives with the context needed to continue prospect conversations. The role develops product knowledge and sales skills through prospect research, outreach, and feedback on what works. It requires working in Morningstar’s Chicago office four days per week.

Requirements

• Internship to 2 years of experience in customer-facing roles, sales, or business development.
• Bachelor’s degree required.
• Clear written and verbal communication skills, including close listening and asking questions to uncover prospect needs.
• Ability to manage multiple prospect conversations, prioritize follow-ups, and meet agreed response times.
• Familiarity with CRM tools such as Salesforce and sales engagement platforms, and ability to use lead and outreach data to improve approach.

Nice To Haves

• Experience in B2B or SaaS settings.
• A degree in Business, Marketing, Communications, or a related field.

Responsibilities

• Follow up on marketing-qualified leads within agreed response times; research prospects, use lead scoring to prioritize outreach, and ask questions by phone, email, and LinkedIn to understand their needs and readiness to buy.
• Develop early-stage opportunities through follow-up conversations and arrange meetings and product demonstrations with account executives or sales managers, sharing prospects’ needs and conversation histories.
• Keep prospect records and next steps current in the CRM so sales colleagues can continue conversations with context.
• Support outbound sales campaigns as needed, tailoring outreach to each prospect’s business challenges.
• Track calls, emails, meetings set, and opportunities generated; review conversion rates, outreach results, and pipeline growth to identify opportunities to improve qualification.
• Share feedback with marketing on lead quality and campaign results, and use knowledge of Morningstar products, industry trends, and competitor offerings to make prospect conversations more useful.

Benefits

• 100% 401(k) match up to 6% of salary.
• Stock ownership potential.
• Company-provided life insurance equal to 1x salary plus commission.
• Comprehensive medical, dental, and vision benefits, with potential premium discounts and company-provided HSA contributions of up to $500–$2,000 annually for specific plans and coverages.
• Additional medical wellness incentives of up to $300–$600 annually.
• Company-provided long- and short-term disability insurance.
• Trust-based time off.
• Six-week paid sabbatical program.
• Six-week paid family caregiving leave.
• Paid parental leave of 8–24 weeks.
• Adoption assistance.
• Leadership coaching and formal mentorship opportunities.
• Annual flex stipend of $1,000 for personal education and well-being expenses.
• Tuition reimbursement.
• Charitable matching gifts program.
• Dollars for Doers volunteer program.
• Paid volunteering days.
• 15+ employee resource and affinity groups.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level