Sales Development Representative

FairSquare•Orlando, FL

21d•$55,000 - $80,000•Onsite

About The Position

The Sales Development Representative is an entry-level role and the first point of contact for potential National Funding clients. The representative makes and answers calls to loan applicants using an automated dialer, qualifies applicants, and collects basic information to assess whether they may qualify for National Funding programs. The role handles approximately 200–300 calls daily and supports the sales process by addressing inquiries, answering questions about loan applications, collecting required loan package documents, and presenting relevant information to the credit team to streamline credit approval. National Funding provides a fully digital lending offering for small businesses across the United States seeking an automated loan experience. This is a full-time, onsite position in Maitland, Florida, with a Monday–Friday schedule. Compensation is $49,920 per year ($24.00 per hour base pay) plus monthly commissions; first-year total compensation potential is $75,000 or more.

Requirements

High school diploma required.
Strong, confident phone presence and the ability to guide calls and build relationships with potential clients at first contact.
Independent, goal-oriented mindset and a clear sense of urgency.
Strong follow-up and organizational skills.
Ability to perform basic calculations and mathematical figures.
Strong attention to detail and ability to multitask and prioritize tasks effectively.
Proficiency in Microsoft Office.
Professional demeanor and excellent phone etiquette.
Effective verbal, written, and listening communication skills.
Strong interpersonal skills and a customer-focused approach.
Ability to collaborate with all levels of the organization and adapt to changing priorities.
Ability to work a flexible schedule.

Nice To Haves

Undergraduate degree preferred.
Experience with CRM software such as Salesforce is a plus.

Responsibilities

Engage with loan applicants through high-volume outbound calls, texts, and emails.
Build trust with customers over the phone through responsive service and by understanding their needs.
Listen to customer questions and provide knowledgeable answers that encourage completion of the application package.
Obtain complete and accurate customer information and enter it into the designated database.
Maintain clear records of all customer conversations in the designated database.
Follow communication scripts and present products professionally and honestly while adhering to regulatory standards.
Maintain knowledge of product features and benefits, and stay current on company products, services, and industry trends through ongoing training.
Protect the confidentiality of customer personally identifiable information and company records.
Assist with the sales process, address customer inquiries, answer loan application questions, collect required loan package documents, and provide pertinent information to the credit team.