Sales Development Representative

Dialpad•Tempe, AZ

2d•Onsite

About The Position

The Sales Development Representative helps Dialpad acquire new customers, uncover market opportunities, and create qualified sales opportunities for Account Executives. The role involves building prospect lists, managing the pipeline, researching industries, qualifying leads, and maintaining in-depth knowledge of Dialpad products. The representative collaborates with Account Executives on prospecting strategies and territory-specific campaigns, and contacts prospects through phone, email, and social media. The position is based in Dialpad’s Tempe, Arizona office and reports to the Sales Development Manager. It offers close mentorship and professional development as part of the Sales team.

Requirements

At least 1 year of experience in Sales Development or a similar customer-facing role.
Efficient, organized, and detail-oriented.
Highly motivated and committed to success individually and as part of a team.
Excellent verbal and written communication skills, with confidence.
Demonstrated curiosity, motivation, and resourcefulness.

Responsibilities

Prospect ideal target personas with 50 or more outbound calls per day and additional email touchpoints.
Meet or exceed quotas for sales-qualified opportunities for the Account Executive team.
Prioritize sales enablement activities and maintain a growth mindset.
Learn and apply sales methodologies such as SPICED and BANT.
Learn to use Salesforce, ZoomInfo, Outreach, Sales Navigator, and Dialpad.
Partner with the manager, peers, and Account Executives to improve messaging, processes, and daily activities.
Build prospect lists, manage the pipeline, and research industries to qualify leads and generate sales opportunities.
Collaborate with Account Executives on prospecting strategies and territory-specific campaigns.