Sales Development Representative

Brown & Brown Insurance•Bethlehem, PA

About The Position

Brown & Brown is seeking a Sales Development Representative to join its growing team in Bethlehem, Pennsylvania. The role supports strategic and senior producers with inbound and outbound sales efforts in the Employee Benefits and Property & Casualty Insurance markets. The representative researches and qualifies leads, conducts needs analysis, sets appointments, supports sales calls, and maintains prospect information in CRM systems. The role also contributes to lead generation, sales performance goals, teamwork, professional development, and continuing education.

Requirements

  • High school diploma.
  • 2–3+ years of progressive experience in telemarketing, sales, or consulting.
  • Proficiency with Microsoft Office products.

Nice To Haves

  • Bachelor’s degree is strongly preferred.
  • Willingness to obtain insurance licenses within the first year of employment.
  • Experience with HubSpot.com is strongly preferred.
  • Preference for candidates with demonstrated business development success using LinkedIn, ZoomInfo, miEdge, Insurance Xdate, Vidyard, and other relevant systems.

Responsibilities

  • Support strategic and senior producers on inbound and outbound efforts and strategies in the Employee Benefits and Property & Casualty Insurance markets.
  • Research prospects, conduct needs analysis, and set appointments with qualified leads through phone calls, emails, and other methods.
  • Collaborate with the sales team to identify prospective clients’ existing insurance programs using technology and propose additional comprehensive solutions to meet business objectives.
  • Facilitate sales calls and provide producers with lead information.
  • Accurately enter, update, and maintain prospect information in CRM systems.
  • Use database tools for lead generation.
  • Work toward achieving or exceeding internal and external performance standards and department or agency goals.
  • Follow agency guidelines, policies, and procedures, including professional development and continuing education required to maintain valid licensing.
  • Participate in department meetings, industry conferences, and networking events when necessary.
  • Promote teamwork, support, and a positive attitude in the department and office.
  • Participate in training to stay current on industry trends, new product development, legislation, coverages, and technology.
  • Pursue personal and professional development.
  • Perform other duties as assigned.

Benefits

  • Medical and prescription drug coverage
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Employee stock purchase plan (ESPP)
  • 401(k)
  • Student loan assistance
  • Tuition reimbursement
  • Free mental health and enhanced advocacy services
  • Paid time off
  • Paid holidays
  • Preferred partner discounts
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