Sales Development Representative

OpenGov•Boston, MA
•$55,000 - $65,000

About The Position

The Sales Development Representative (SDR) is the front line of OpenGov’s mission to connect government leaders with technology that helps their communities run better. The role focuses on generating pipeline through prospecting and qualifying opportunities, while building expertise in OpenGov’s cloud-based platform and communicating its value to government decision-makers. SDRs partner with Account Executives and Marketing, use sales tools to manage outreach and leads, and represent OpenGov at trade shows and government events. The position offers hands-on training, mentorship, and a path to a full-cycle sales career and promotion to Account Executive for SDRs who consistently meet quota and take ownership of their development. OpenGov describes its environment as fast-paced, results-driven, and performance-based. The company has a global team of more than 800 employees and is headquartered in San Francisco, with offices in Atlanta, Boston, Chicago, Dubuque, Dallas, and Pune.

Requirements

  • 0–2 years of experience in sales, a customer-facing role, or another experience that developed communication skills; internships, campus jobs, retail, service industry, and bootcamps count.
  • Confident communication with people who are not previously known to the candidate, with the ability to create a positive interaction.
  • Curiosity about technology and its role in government, competitive drive, and passion for advancing the public sector.
  • Interest in AI and its use in government, with the ability to discuss it credibly.
  • Bachelor’s degree preferred.
  • Familiarity with CRM tools such as Salesforce is a plus.
  • Background in B2B, SaaS, finance, budgeting, or government is a bonus but is not expected at this level.

Nice To Haves

  • Bachelor’s degree.
  • Familiarity with CRM tools such as Salesforce or similar.
  • Background in B2B, SaaS, finance, budgeting, or government.

Responsibilities

  • Research market trends and identify business opportunities in an assigned territory through high-volume outbound calls, emails, and LinkedIn outreach.
  • Develop deep knowledge of OpenGov’s cloud-based platform and the problems it solves for government organizations.
  • Partner with Account Executives on territory strategy, qualify opportunities for demonstrations, and collaborate on approaches to convert prospects into customers.
  • Use Salesforce, Outreach, and LinkedIn to generate daily activity, prioritize leads, and manage the pipeline.
  • Clearly and persuasively communicate OpenGov’s value and establish credibility with government decision-makers.
  • Maintain strong prospecting activity while remaining adaptable, focused, and coachable.
  • Attend trade shows and government events, promote OpenGov’s offerings, and build relationships with government representatives.
  • Analyze and follow up with conference and event leads.
  • Collaborate with Marketing to support lead-to-opportunity conversion from campaigns and inbound activity.

Benefits

  • Comprehensive healthcare options for individuals and families.
  • Flexible vacation policy and paid company holidays.
  • 401(k) with company match.
  • Paid parental leave.
  • Wellness stipends.
  • HSA contributions.
  • Professional development and growth opportunities.
  • Collaborative office environment with weekly catered lunches.
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