Sales Development Representative

Melio from Xero•New York, NY
•$60,000 - $65,000•Hybrid

About The Position

As a Sales Development Representative at Melio, you will drive growth by initiating new business conversations with small-to-medium-sized and high-value businesses. This outbound-focused role involves identifying, engaging, and qualifying prospective clients interested in improving cash flow and workflows. You will work closely with Account Executives and Sales leadership to develop and refine outbound strategies and build a consistent pipeline of high-quality meetings. The position is hybrid in New York City, with a three-day in-office requirement, or remote for candidates who live in AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT, or VT.

Requirements

  • At least 1 year of dedicated experience in an Outbound Sales Development or Business Development Representative role, with a proven record of successful cold outreach by phone, email, or LinkedIn.
  • Ability to identify target prospects and key decision-makers within a territory.
  • Experience conducting consistent, high-volume outbound activities while maintaining quality and personalization.
  • Strong verbal and written communication skills, including the ability to articulate value propositions and handle objections.
  • Results-oriented mindset and drive to meet and exceed targets.
  • Familiarity with CRM software, preferably Salesforce, and sales engagement tools such as Outreach or SalesLoft.
  • Ability to collaborate with Account Executives and adapt to evolving sales strategies.
  • Resilience, a positive attitude when facing challenges, and a desire to learn and grow in a sales career.

Nice To Haves

  • Fintech, SaaS, or startup experience in a fast-paced environment.
  • Experience in the payments or SMB market.
  • Familiarity with sales methodologies.
  • Proven ability to use data to improve prospecting effectiveness.

Responsibilities

  • Conduct targeted, high-volume outbound outreach through cold calls, personalized emails, and LinkedIn.
  • Use provided lists and independent research to identify SMBs that fit the Ideal Customer Profile and locate key decision-makers.
  • Hold discovery conversations, qualify prospects’ needs and pain points, and book introductory meetings for SMB Account Executives.
  • Collaborate with assigned Account Executives and Sales leadership to develop and refine outbound strategies based on performance and market feedback.
  • Provide Account Executives with a seamless handoff of qualified opportunities, including relevant context.
  • Meet and exceed daily, weekly, and monthly activity and meeting-setting targets to contribute to revenue pipeline growth.
  • Assist with go-to-market initiatives, including event preparation and follow-up, call blitzes, and other revenue-driving projects.
  • Maintain accurate records of prospecting activities and customer interactions in Salesforce, and contribute to data-driven performance improvement.

Benefits

  • Annual base salary of $60,000–$65,000, plus a bonus component.
  • Medical, dental, and vision plans with up to 100% employer-paid coverage.
  • Flexible spending account (FSA) and health savings account (HSA).
  • 401(k) matching.
  • Wellness support encompassing financial, physical, emotional, social, and community needs.
  • Competitive vacation time, sick days, holidays, and parental leave.
  • Fully stocked kitchens, a weekly Seamless stipend, and catered meals.
  • Collaborative offices in New York City or Denver and a dog-friendly office environment.
  • Workshops, mentorship programs, and team-building activities to support professional and personal growth.
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