Sales Development Representative

FranklinCovey•Draper, UT

4d•Hybrid

About The Position

FranklinCovey is hiring a full-time Sales Development Representative in its Enterprise Sales department. The role establishes relationships with potential customers in the early stages of their buyer journey, identifying, educating, and qualifying leads to generate business opportunities and drive revenue growth. The SDR uses a customer-first approach, active listening, quick thinking, and a growth mindset to understand customer needs and communicate FranklinCovey’s value proposition. The work includes penetrating target markets, cold-calling CXOs and senior-level executives, following up on marketing-generated leads, and following up after webinars and events. The position is hybrid in Draper, Utah, with an anticipated three or more days in the office. It is full-time and exempt, reports to the Sales Development Manager, and has anticipated on-target earnings of $76,000–$77,000, split 80/20 between salary and commission. FranklinCovey describes itself as a leadership and organizational performance partner serving clients in 160 countries, with more than 40 years of experience.

Requirements

High school diploma.
At least 2 years of experience in an inside sales position.
Ability to ask insightful questions and solve problems across multiple channels.
Resilience and ability to recover from setbacks.
Strong written and verbal communication skills.
Ability to clearly and confidently communicate business value to key customers.
Self-motivation, strong work ethic, and initiative in overcoming challenges.
Coachability and willingness to receive and implement feedback.

Nice To Haves

At least 2 years of experience making outbound or cold calls.
Experience with Salesforce, Clari/Groove, Gong, and Sales Navigator.

Responsibilities

Raise awareness and generate interest in FranklinCovey through multi-touch cold calls, emails, and social outreach to prospective customers.
Educate prospects about FranklinCovey products and build high-level business cases connecting solutions to customer goals and initiatives.
Identify buyer potential using a defined qualification framework.
Schedule initial discovery calls for Account Executives.
Meet or exceed daily activity minimums of 80–100 activities.
Manage a personal book of accounts and set an effective account-management strategy.
Provide constructive feedback to SDR Managers and Sales Enablement on improving the effectiveness and efficiency of the SDR role.
Collaborate with team members to share and learn from best practices.