Sales Development Representative

Raptor Technologies • Houston, TX

8d • Hybrid

About The Position

Raptor Technologies is seeking an entry-level Sales Development Representative to work hand in hand with Inside Sales to generate leads and build pipeline. The role includes a dedicated growth path and training to develop into a software sales professional. It is hybrid and requires working onsite three days per week in the Houston, Texas office.

The representative serves as an initial point of contact for prospective clients and current customers moving through the sales funnel. The role uses outbound calling and email, responds to inbound inquiries, qualifies leads, and sets appointments. The representative also collaborates with Marketing and sales staff, provides high-level introductions to Raptor’s solutions, and shares regular updates with sales leaders.

Raptor describes itself as a school safety partner serving 60,000 schools in 55 countries. Its SaaS, mobile technology, training, and consultation offerings cover school safety and wellbeing, including emergency management, campus movement, student wellbeing, and safety training and compliance.

Requirements

• Four-year college degree from an accredited institution.
• Strong in-person, phone, and written customer communication skills.
• Ability to interact and communicate with individuals at all levels of the organization.
• Understanding of workflow systems and their application to customer business process improvement.
• Ability to make formal and informal presentations to staff and clients.
• Ability to prioritize work assignments and shift efforts based on departmental needs or business goals.
• Strong PC skills.
• Ability to manage time effectively, work independently, and be self-motivated.
• Prior track record of achievement in positions with significant accountability.
• Interest in pursuing a career in technology.
• Ability to thrive in a fast-paced startup environment.
• Proactive, independent thinker with high energy and a positive attitude.
• Excellent verbal and written communication, presentation, and relationship management skills.

Nice To Haves

• Knowledge of Salesforce.com.

Responsibilities

• Act as the first impression for new prospects and current clients as they move through the sales funnel.
• Conduct high-volume outbound calls and emails to prospective clients.
• Manage and respond to inbound inquiries through online chat and inbound phone channels.
• Prepare and deliver weekly and monthly updates to sales leaders.
• Work directly with Marketing to identify opportunities from leads and set appointments.
• Use selling and influencing skills to arrange qualified appointments.
• Develop sufficient understanding of Raptor’s solutions to provide a high-level introduction.
• Apply taught sales techniques to maximize customer interactions.
• Work closely with sellers and attend customer meetings as required.

Benefits

• Flexible paid time off
• Paid parental leave
• 11 paid holidays per year
• Workplace flexibility
• Affordable health coverage, including medical, dental, and vision; employee-only medical coverage is paid 100% by the company
• 401(k) employer contribution
• Company-paid life insurance, short-term disability, and long-term disability
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level