Sales Development Representative

IGEL Technology•Fort Lauderdale, FL

4d•Hybrid

About The Position

The Sales Development Representative identifies and qualifies sales opportunities for IGEL’s North America sales organization. The role schedules discovery calls, qualifies prospective clients based on their needs and ability to implement IGEL, and passes qualified prospects to Account Executives. It involves outbound prospecting and inbound lead follow-up, with an emphasis on developing a foundation for a high-tech sales career and potential future growth within IGEL. During the first 3–6 months, the representative learns IGEL products and messaging, sales tools and processes, and builds relationships with sales, channel, and sales engineering colleagues. They use phone, email, LinkedIn, and other methods to connect with prospects and consistently book qualified meetings in line with monthly goals. After 6–18+ months, the representative continues developing product and industry knowledge, works to meet or exceed goals, expands knowledge of Digital Sales responsibilities, and works with mentors on goals for promotion. The position is based in Ft. Lauderdale, Florida, with a hybrid, in-office and remote arrangement.

Requirements

Bachelor’s degree from an accredited university or equivalent work experience is preferred.
Flexibility, integrity, and creative problem-solving skills.
Ability to build good working relationships across all levels and work as part of a team.
Strong attention to detail and organizational skills.
Positive, strong work ethic.
Self-starter comfortable in a fast-paced work environment.
Ability to work independently under minimal supervision.

Nice To Haves

Previous sales experience or extracurricular activities related to sales.
Previous cold-calling experience.

Responsibilities

Schedule discovery calls and qualify potential clients using qualification questions and criteria before passing qualified prospects to Account Executives.
Conduct cold outreach about prospective clients’ secure endpoint operating system needs, including creating awareness of a potential need.
Qualify whether potential clients have the authority to implement a solution like IGEL.
Call on inbound leads.
Work as part of the North America sales team to meet organizational goals.
Interact with prospects by telephone and email, maintaining close attention to detail.
Promote IGEL’s business through persistent cold calling, emails, and other communications to prospective clients.
Work target prospect lists and focus on penetrating key accounts.
Meet or exceed assigned KPIs for outbound calls, emails, and customer interactions.
Keep leads and follow-ups current in MS Dynamics CRM.
Learn IGEL products, messaging, sales tools, and the market and business.
Build relationships with sales, channel, and sales engineering counterparts.
Continue developing sales skills and product and industry knowledge, and work with mentors to set goals for potential promotion.

Benefits

Health, dental, vision, and prescription benefits, with employee premiums covered by IGEL.
11 company-paid holidays per year.
18–22 days of PTO per year, depending on tenure.
10 days of sick time per year, with rollover of unused days up to a maximum limit.
401(k) plan with 100% company match, up to $15,000 per year.
Paid maternity and paternity leave.
Monthly home office allowance.
Remote working opportunities and flexible working times.
Employee Assistance Program and Financial Wellness tool.
Company-paid life insurance and long-term and short-term disability coverage.
Wellbeing apps, including Rightway, Headspace, and Wellhub.
Training and development opportunities.
President’s Club for high-performing salespeople and overachievers.