Sales Development Rep

Scientific Safety Alliance

8d • Remote

About The Position

The Sales Development Representative (SDR) is the first point of contact for new leads at Scientific Safety Alliance (SSA), which provides compliance-related services to pharmaceutical manufacturing, healthcare, aerospace, semiconductor, data center, research, and advanced manufacturing organizations. Customers may need cleanroom or biological safety cabinet certification, fume hood testing, viable sampling, compressed air testing, laboratory equipment calibration, or TAB-related services, often on a deadline and without knowing exactly what service is required.

The SDR responds quickly to inbound inquiries, determines customer needs, qualifies opportunities, and passes appropriate opportunities to Account Executives with useful context and clear next steps. The role also builds outbound pipeline through calls, emails, campaigns, and follow-up to targeted accounts. The SDR manages smaller deals under $2,500 from scoping through closing and coordinates with scheduling and operations to ensure work is completed. Leads and follow-ups are managed in HubSpot.

SSA provides training on its services and market; prior industry experience is not required. The role is remote in the US, with Central or Eastern business hours, and offers a path to an Account Executive role for top performers.

Requirements

• At least six months in a role involving phone work and targets, such as SDR, inside sales, outbound calling, recruiting, call center, or retail sales.
• Demonstrated urgency and timely follow-up.
• Strong organization and ability to manage many open conversations without losing track of them.
• Comfort making outbound calls to people who are not expecting the call.
• Clear, confident written communication and phone presence.
• Coachability and willingness to act on feedback.
• Ability to work independently from home with a reliable setup.

Nice To Haves

• Experience with HubSpot or another CRM.
• Spanish language skills.

Responsibilities

• Respond to every new inbound call, email, and web form within one hour.
• Qualify inbound leads by phone and email, including determining the service needed, location, timing, and decision-maker.
• Hand qualified opportunities to the appropriate Account Executive with complete notes and clear next steps.
• Conduct a daily outbound calling block to hospitals, pharmacies, research labs, and manufacturers.
• Support outbound campaigns by calling, emailing, and following up with targeted account lists.
• Book meetings for Account Executives with new accounts.
• Own deals under $2,500 from scoping and quoting through follow-up and closing.
• Refer larger deals to the appropriate Account Executive.
• Coordinate with scheduling and operations to ensure the work is completed correctly.
• Keep leads, next steps, and follow-up dates current in HubSpot.
• Follow up consistently and ensure no lead is left unattended.
• Track progress against pipeline and activity goals.

Benefits

• Equity ownership in SSA; every employee has a stake in the company.
• 401(k) match.
• 100% paid medical, dental, and vision insurance.
• Life insurance.
• Generous paid time off.
• Parental leave.
• Professional growth opportunities.
• Uncapped commission, with the biggest payouts on new business sourced by the SDR.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed