Sales Development Representative

Townsquare Interactive • Charlotte, NC

9d • Onsite

About The Position

Townsquare Interactive is seeking a competitive, driven Sales Development Representative to build sales skills and develop toward a full-cycle closing role. This in-office position is based at the company’s Uptown Charlotte office. The SDR connects with small business owners through high-volume outbound cold calling, identifies opportunities, and generates interest in the company’s digital marketing and business management solutions. The role focuses on engaging business owners, uncovering their challenges, explaining the value of the solutions, and qualifying prospects for the closing team. Qualified prospects are warm-transferred to an Account Executive for a live product demonstration and deal closing. The position includes hands-on coaching, structured training, and practical experience to support career advancement.

Townsquare Interactive’s offerings include an all-in-one business management platform and digital marketing services such as website design, SEO, social media, and reputation management. The company aims to help small and medium-sized businesses grow and succeed.

Requirements

• Competitive, goal-oriented mindset and a strong desire to succeed in sales.
• Confidence and willingness to initiate phone conversations with business owners.
• Resilience and persistence, with the ability to handle rejection without losing momentum.
• Strong communication skills and ability to think on your feet.
• Coachability, strong work ethic, and willingness to be challenged.
• Motivation to earn uncapped commissions and take ownership of success.

Nice To Haves

• A BA/BS degree is preferred but not required.

Responsibilities

• Make high-volume outbound cold calls to small business owners to generate sales opportunities.
• Engage prospects, overcome initial objections, and create interest in the company’s solutions.
• Learn proven sales talk tracks and develop conversational selling skills.
• Ask discovery questions to identify business needs, challenges, and growth opportunities.
• Qualify prospects based on need, fit, and readiness to proceed.
• Warm-transfer qualified prospects to Account Executives for live product demonstrations.
• Meet and exceed daily, weekly, and monthly activity and performance goals.
• Seek coaching and feedback to continuously improve sales skills.

Benefits

• Competitive base salary and uncapped commissions.
• Three weeks of paid time off and nine paid holidays, including two personal days.
• Volunteer Time Off.
• Health, dental, vision, and pet insurance.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Company-provided laptop.
• Comprehensive training program.
• Clear paths for advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed