Sales Development Representative - San Francisco

Hightouch • San Francisco, CA

21h

About The Position

Hightouch is hiring a Sales Development Representative to find and create opportunities that grow the company. The role generates qualified pipeline for Account Executives by starting relevant, well-researched conversations with data and marketing leaders at large brands. This is not a volume-only position: the SDR is expected to use sound judgment in selecting accounts, explaining why prospects should care now, and ensuring booked meetings develop into real opportunities.

The SDR will build account and prospect priorities using signals, fit, and timing; develop a point of view on each account’s needs and stakeholders; and choose appropriate signal-based or value-based outreach. The role reaches both data-side and marketing-side buyers using phone, email, LinkedIn, and events. SDRs use AI tools to support research while retaining ownership of messaging and judgment, partner weekly with Account Executives on strategy, and provide clear written context when handing off meetings. They review performance by persona, message, and channel, adjust their approach based on evidence, and bring work examples to coaching.

Hightouch provides structured onboarding, weekly coaching, and a clear set of competencies for growth. The team develops future Account Executives and leaders from this role.

Requirements

• Clear evidence of entrepreneurial spirit and the ability to create progress without waiting for perfect direction or resources.
• Preparation and planning skills, including researching, prioritizing, and following a deliberate daily rhythm.
• Intrinsic drive to maintain energy and standards through rejection and change without relying on outside motivation.
• Clear written and verbal communication, including making clear asks and keeping partners informed.
• Coachability: seeks feedback, applies it, and can explain what changed as a result.
• Resilience in recovering from setbacks, adjusting approach, and returning to work.
• Curiosity about data, marketing technology, and how large companies use customer data.

Nice To Haves

• A bachelor's degree is preferred but not required.

Responsibilities

• Prioritize accounts and prospects based on signals, fit, and timing, and explain the rationale.
• Develop a point of view for each account, including the problem Hightouch could solve, who owns it, and why now.
• Choose between signal-based and value-based outreach, and reach data-side and marketing-side buyers in each account.
• Use phone, email, LinkedIn, and events intentionally.
• Use AI tools such as Glean, Claude, and Nooks to research efficiently while owning the messaging and judgment.
• Partner weekly with Account Executives on account strategy and provide clear written context when handing off meetings.
• Review results by persona, message, and channel, and adjust the approach based on evidence.
• Bring work examples to coaching, apply feedback quickly, and develop through structured onboarding and weekly coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed