Sales Development Representative

Stensul•New York, NY
•Hybrid

About The Position

Stensul is hiring for a role partnering with Account Executives and Customer Success on new business and customer expansion. The position helps prospects and customers identify production-process bottlenecks that prevent them from realizing value from AI and personalization investments, and demonstrates how Stensul can address those needs while maintaining brand and compliance controls. The role participates from discovery through solution design and requires deep knowledge of Stensul’s product, integrations, services, competitors, and enterprise marketing technologies. The position involves conducting discovery, delivering tailored demonstrations, scoping and running proofs of concept, building business cases and ROI analyses, and accurately defining the products and services customers need. It also includes supporting RFPs and security assessments, addressing integration, data-handling, and AI-governance questions with IT and security stakeholders, enabling internal teams, sharing customer insights with Product, and using AI tools to improve account preparation and sales work. The role may also support marketing initiatives and trade shows as needed. The posting describes the position as a hybrid role based at Stensul’s New York City headquarters. Compensation is a $65,000 base salary plus variable compensation, with equity and listed benefits. The posting uses the title “Sales Development Representative,” although the position description itself refers to a Senior Solutions Consultant.

Requirements

  • At least 5 years of experience in solutions consulting, sales engineering, or presales at an enterprise SaaS company.
  • Experience supporting complex enterprise deals with multiple stakeholders and helping existing customers expand.
  • Uses AI tools in daily work and understands how LLMs behave, including their limitations.
  • Self-starter with a strong sense of ownership who thrives in a fast-paced B2B SaaS startup environment.
  • Excellent written, verbal, and interpersonal communication skills.
  • Familiarity with digital marketing technology, preferably email.
  • Lives Stensul’s core values: Lead with Customer Value, Garra, Move with Purpose, and Win as a Team.

Nice To Haves

  • Experience selling into regulated or approval-heavy industries such as banking and healthcare.
  • Working knowledge of Adobe or Salesforce marketing platforms.
  • Working knowledge of HTML and CSS, ideally for email.

Responsibilities

  • Partner with Account Executives and Customer Success on new business and customer expansion.
  • Use product and industry knowledge, competitive insights, and customer requirements to demonstrate business outcomes.
  • Support discovery that connects a priority marketing initiative to production challenges.
  • Create and deliver clear, concise, customized product demonstrations for prospects and existing customers.
  • Define and run proofs of concept with agreed success criteria tailored to customer decision needs.
  • Assist in building business cases and ROI analyses that demonstrate Stensul’s value.
  • Scope the products and services customers need to achieve their goals.
  • Conduct internal knowledge transfers so teams can provide ongoing support and services.
  • Maintain understanding of marketing clouds, marketing automation platforms, and their AI capabilities.
  • Develop and lead internal enablement sessions on product, industry, and AI topics.
  • Share customer-conversation patterns with Product to help identify and prioritize enhancements.
  • Own RFPs and security assessments, and work with IT and security stakeholders on integration, data handling, and AI governance questions.
  • Use AI tools for account preparation, tailored demonstrations, RFPs, and efficient work, and share effective practices with the team.
  • Participate in marketing initiatives and trade shows as needed.

Benefits

  • Equity stake in the company’s growth.
  • Comprehensive medical, dental, and vision coverage for the employee and dependents.
  • 401(k).
  • Life insurance.
  • Commuter benefits.
  • Parental leave.
  • Flexible time off.
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