LATAM Sales Development Representative, Customer Base

NinjaOne•Tampa, FL

2d•Hybrid

About The Position

NinjaOne is seeking an outgoing, self-motivated Sales Development Representative to join its Success team. The role focuses on the LATAM customer base: connecting with and educating clients, qualifying leads, and building relationships with existing customers by phone. The representative will work with a predefined group of major customers and connect with contacts ranging from support agents to CISOs. This role is based in Austin, Texas, or Tampa, Florida, and requires in-office work Monday, Tuesday, Thursday, and Friday. Fluency in English, Spanish, and Portuguese is required.

Requirements

Excellent verbal communication skills.
Energetic self-starter who enjoys working in an international environment.
Proven record of meeting minimum outbound call targets and/or call time goals.
Organized and detail-oriented, with thorough follow-up skills.
Proficient with technology.
Able to multitask using several tools, work independently, and prioritize tasks.
Excellent written and verbal communication skills in English, Spanish, and Portuguese.

Responsibilities

Work with a predefined group of major customers and establish connections with partners ranging from support agents to CISOs.
Use consultative phone skills to communicate clearly, listen actively, inspire confidence, and overcome objections.
Use Salesforce to document activities, accurately forecast opportunities, and communicate opportunity information appropriately.
Perform other duties as needed.