Sales Development Representative, LATAM

BigPanda•Philadelphia, PA

2d•Hybrid

About The Position

BigPanda is seeking a driven, self-motivated LATAM Sales Development Representative to start or advance a career in technology sales. The role supports the LATAM region and partners with Account Executives to build a quality pipeline through outbound prospecting, lead qualification, and ownership of the pre-SQL sales cycle within Tier 1 and Tier 2 accounts. The role includes coaching and training intended to build a foundation for a career in field sales and leadership. The position is hybrid, with three days per week in the office, and is open to candidates in the Philadelphia area. BigPanda is a global company providing an AI-driven IT operations platform that transforms IT data into insight and action. The company describes its work environment as supportive, collaborative, innovative, and values-driven, and highlights its focus on employee career development.

Requirements

Native trilingual fluency in English, Spanish, and Portuguese.
At least one year of Business Development or Sales Development experience, including cold calling and prospecting.
Bachelor of Arts or Bachelor of Science degree required.
Strong organizational skills around metrics and the ability to manage time effectively, work independently, and stay self-motivated while generating pipeline.
Results-driven mindset and ability to handle and overcome objections.
Ability to manage multiple priorities effectively and efficiently.
Strong written and verbal communication skills.
Excellent time-management and organizational skills.
A great attitude and sense of humor.
Commitment to BigPanda’s HEART values: Hunger, Excellence, Active Transparency, Relentless Focus, and Treasure the Journey.

Nice To Haves

Experience with Salesforce, Outreach.io, LinkedIn Sales Navigator, ZoomInfo, or MEDDPICC; these are not required but are a significant plus.

Responsibilities

Support the LATAM region, including Brazil, Mexico, Argentina, Panama, Chile, Uruguay, Paraguay, and Colombia.
Partner with Account Executives to generate and book meetings with qualified executives in BigPanda’s ideal customer profile, averaging one meeting per week.
Research prospect accounts and identify business context and potential opportunities where BigPanda can help.
Research IT Operations and IT Service Management prospects, tailor outreach, and qualify prospects by identifying relevant pain points or initiatives.
Complete more than 100 activities per day and make more than 60 calls daily.
Meet and exceed weekly and monthly metrics, including new business meetings and SQLs.
Lead prospecting efforts into new accounts.
Partner with Marketing to qualify and convert leads into opportunities.
Participate in ongoing enablement, coaching, and sales training.
Participate in team and company events, activities, contests, and social media sharing.
Use sales processes, systems, tools, and resources to improve SDR productivity.
Work with Marketing, Enablement, Revenue Operations, and Sales teams.
Pitch BigPanda effectively to book discovery meetings with qualified prospects.
Complete regular training certifications through the learning engagement platform.
Create personalized templates and sequences regularly.

Benefits

Competitive equity.
Unlimited paid time off.
Twelve paid holidays per year.
Comprehensive health benefits.
Financial assistance for fertility, adoption, and surrogacy expenses.
Up to 18 weeks of fully paid leave for birthing parents and up to 12 weeks for non-birthing parents.
Financial planning services.
Employee learning and development budget.
Values-based recognition, quarterly and annually.
Social community and employee resource group programs.
Values-based culture.
Catered lunch provided in the office.
Commuter benefits.
Competitive compensation including base pay, bonus, and equity.