Sales Development Representative

Rumpke Waste & Recycling•Mansfield, OH

32d•Onsite

About The Position

The Sales Development Representative is responsible for generating new business through targeted outbound prospecting within assigned geographic markets. This position develops new customer relationships, sells qualifying accounts directly, and identifies larger or specialized opportunities for transition to Outside Sales. The role is designed to build inside sales, territory, and customer development skills while creating a pipeline for future advancement into Outside Sales.

Requirements

Strong verbal and written communication skills with a professional and confident phone presence
Ability to calculate and understand pricing, margins, yardage, and service configurations
Strong organization and time-management skills with the ability to manage a high volume of daily prospecting activity
Strong persistence, resilience, and ability to handle rejection in a high-volume sales environment
Proficiency with CRM systems and commitment to accurate and timely documentation
Self-motivated, results-oriented, and comfortable working independently
Ability to identify customer needs and effectively communicate the value of company services
Legally eligible to work in the United States
Valid driver’s license (if applicable)
Must successfully complete pre-employment testing
Must be able to read and speak the English language

Nice To Haves

1-2 years of prior outbound calling, cold calling, inside sales, or business development experience preferred

Responsibilities

Conduct targeted outbound prospecting by zip code, city, county, or other assigned geographic areas to generate new business and support route densification
Identify, qualify, and close new customer opportunities within established service and volume guidelines
Identify opportunities exceeding established volume guidelines or requiring specialized services and coordinate referral to Outside Sales
Schedule appointments and provide qualified referrals to Outside Sales for larger or specialized opportunities, including permanent Rolloff, Compactor, and Equipment services
Maintain consistent outbound calling and prospecting activity to develop a strong sales pipeline
Accurately document customer contacts, opportunities, appointments, referrals, and closed sales in the CRM
Coordinate with Outside Sales representatives to ensure timely handoffs and follow-up on referred opportunities
Evaluate pricing and service configurations to ensure closed business meets established revenue and margin requirements
Build knowledge of assigned markets, customer needs, service offerings, and competitive opportunities
Follow established sales processes, pricing guidelines, and CRM requirements
Perform other duties as assigned