Sales Development Representative

NinjaOne•Austin, TX

25d•Hybrid

About The Position

As a Sales Development Representative, you will research potential clients, connect with and educate prospects, and qualify leads through cold calls, emails, and social networking. Your goal is to schedule demos for an Account Executive. The position is based in downtown Austin, Texas, and follows a hybrid schedule: in the office Monday, Tuesday, and Thursday, plus additional days as required. During the first month of training, daily office attendance is required. NinjaOne provides a unified IT operations platform for endpoint management, autonomous patching, backup, and remote access. The company serves nearly 40,000 customers in more than 140 countries and reports a customer satisfaction score of 98% for more than five years. The role offers full-time hybrid work, a collaborative community, comprehensive benefits, unlimited PTO, and opportunities for growth and advancement. The position is not eligible for visa sponsorship.

Requirements

Competitive eagerness to distinguish oneself and achieve success.
Energetic, self-starting approach; enjoys quota-driven work, performs under pressure, and works well on a large team.
Strong verbal and written communication skills via phone and email, attention to detail, and follow-up skills.
Excellent listening and analytical skills to assess prospect interests.
Experience meeting minimum call-volume and/or talk-time goals.
Strong organizational skills and ability to manage time and workload.
Technical aptitude and ability to demonstrate and convey the value proposition of NinjaOne’s IT management software.
Coachability, eagerness to learn, solid work ethic, and positive attitude.
Ability to work independently, prioritize tasks, honor rules of engagement, and follow policies, processes, and procedures.
No degree requirement.

Nice To Haves

Experience with Salesforce or another CRM, SalesLoft, and other sales tools.
Experience working in or with IT departments, resellers, MSPs, or Director/C-level IT executives, or selling to them.

Responsibilities

Proactively generate new qualified leads and grow an individual book of business.
Identify, connect with, qualify, sort, and track leads.
Meet and exceed metrics, quotas, and KPIs set by the manager, including daily cold-call and email targets.
Conduct cold-call prospecting using consultative phone skills to articulate value, influence prospects, overcome objections, and remain resilient.
Use Salesforce to document activities, maintain accurate contact information, forecast opportunities, and communicate relevant prospect and opportunity information.
Maintain knowledge of market conditions and competitive activities.
Perform other duties as needed.