Sales Development Representative I

Sumo Logic•Austin, TX

3d•$49,000 - $57,000•Hybrid

About The Position

Sumo Logic is hiring a Sales Development Representative to initiate conversations with security and cloud operations leaders and practitioners. The SDR learns about prospects’ challenges and explains how Sumo Logic’s AI-powered SIEM and log analytics platform can help, then qualifies opportunities and hands them to account executives. The role is focused 80% on outbound activity and 20% on inbound activity, and involves communicating through calls, email, LinkedIn, video, and events. It is a hybrid position based in Austin, Texas, with three days per week in the office; occasional travel for events, team gatherings, and training may be required and must be approved in advance by the manager. The position offers structured onboarding, weekly coaching, call reviews, training and certifications, and a stated promotion path. Typical progression is to senior SDR or team lead and then account executive in 12–18 months, based on performance. The role collaborates with marketing, account executives, and sales engineers and provides opportunities to develop sales skills and familiarity with SIEM, observability, security, and AI.

Requirements

Ability to write clear, concise outreach and hold effective phone conversations.
Curiosity about security, cloud, and data.
Resilience and willingness to take coaching.
Organization and discipline to follow a process.
Comfort using CRM and sales tools such as Salesforce, Outreach, Salesloft, ZoomInfo, or similar.
0–2 years of experience in sales, customer-facing, or business development roles; related experience in retail, hospitality, military, or support roles also counts.
Must be authorized to work in the United States at the time of hire and throughout employment.
Must comply with applicable federal privacy laws and regulations and organizational data protection policies.

Nice To Haves

A base level of technical knowledge.
Familiarity with SIEM, observability, or cybersecurity concepts.
Prior B2B SaaS experience.

Responsibilities

Research target accounts and identify contacts in security, IT, and cloud operations.
Run outbound campaigns across email, phone, LinkedIn, and events.
Support opportunity progression in partnership with sales account executives.
Respond quickly to inbound leads and qualify them for fit, need, and timing.
Tailor outreach to different personas, including CISOs, SOC analysts, and SREs.
Book meetings and hand off clear, well-documented opportunities to account executives.
Record every activity in Salesforce and sales engagement tools.
Partner with marketing, account executives, and sales engineers on account plans and campaigns.
Share buyer feedback and insights to improve messaging.
Ask thoughtful questions and identify prospects’ underlying challenges, such as alert fatigue, tool sprawl, slow investigations, and rising costs.
Communicate Sumo Logic’s value clearly through calls, email, and video.
Comply with applicable federal privacy laws and regulations and organizational data protection policies.