Sales Development Manager, North America

Mirantis•Raleigh, NC

About The Position

Mirantis is hiring a Sales Development Manager to lead its North America SDR team and own the team’s inbound and outbound qualified-pipeline target. The manager will hire, onboard, coach, and develop SDRs across multiple locations; improve prospecting and lead handoffs; and align targets and qualification standards with Sales and Marketing leaders. This is a hands-on management role involving regular review of calls, emails, activity, and pipeline data. Success during the first year will be measured by qualified pipeline, completed meeting to opportunity, sales accepted leads, and sales qualified leads.

Requirements

At least 2 years of SDR experience and experience leading a sales development team in technology.
A record of meeting or exceeding quota as both a sales development representative and a manager.
Hands-on experience with Salesforce, Salesloft, Orum, LinkedIn Sales Navigator, and ZoomInfo.
Experience directly coaching representatives and holding them accountable for activity and results.
Experience managing remote or distributed teams.
Comfort making decisions based on pipeline, conversion, and activity data.
Working knowledge of sales methodologies and SDR compensation design.

Responsibilities

Own the North America SDR pipeline target for inbound and outbound activity, and report progress to leadership weekly.
Hire, onboard, and ramp SDRs across multiple locations.
Conduct weekly one-on-ones and review calls and emails to coach SDRs on messaging, objection handling, and prospecting.
Set lead handoff rules and follow-up standards with Sales and Marketing, including the definition of a qualified opportunity.
Build SDR incentives, career paths, and promotion criteria to support retention and development.
Own SDR enablement, including training, playbooks, and tooling.
Deliver against first-year success measures: qualified pipeline, completed meeting to opportunity, sales accepted leads, and sales qualified leads.