Sales Development Manager - Remote US

Okanagan Specialty Fruits•Seattle, WA

1d•Remote

About The Position

The Sales Development Manager manages brokers and strategic key accounts across retail, food service, wholesale/distributor, K-12, hospitality, and convenience channels. The role executes strategic sales plans to drive profitable growth through strong business relationships and a deep understanding of key account needs. It uses communication, category management, and supply chain skills to deliver innovative solutions to business partners, and contributes to cross-functional initiatives in a fast-paced, team-oriented environment. The manager leads account planning, forecasting, pricing, promotional activity, and customer relationship development. The role uses internal sales reports, Nielsen data, and market trends to identify growth opportunities, tracks customer follow-up in CRM, and works closely with sales, marketing, brokers, customers, and other internal teams. Travel by air, train, or car may be required as circumstances dictate.

Requirements

Four-year college degree in business, ag-business, ag-marketing, or a related field.
At least 5 years of experience in produce sales and account management functions.
Experience working collaboratively with various departments within an organization.
Strong sales acumen and a strategic, holistic approach to category management, sales forecasting, and key account development.
Comprehensive knowledge of industry channels.
Knowledge of K-12 school business, DoD contracts, and USDA school programs.
Understanding of value-added produce products.
Ability to develop new business and monitor sales support systems to ensure business retention.
Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).
Creative thinking and ability to resolve customer problems and conflicts.
Strong organizational skills, ability to multitask and work under tight deadlines, and attention to detail.
Self-motivated team player with strong interpersonal skills.
Exceptional written and verbal communication skills, including ability to communicate with customers and consumers about the brand.
Ability to leverage professional relationships to help achieve sales targets.
Ability to travel by air, train, or car as circumstances dictate.

Nice To Haves

CRM software experience is highly preferred.

Responsibilities

Lead external communication with assigned strategic key accounts through business reviews, joint business planning, and forecasting to improve sales performance and grow the product portfolio.
Collaborate with the sales team to support and deliver go-to-market strategies and address issues affecting business success.
Manage customer pricing in line with budget targets.
Own account forecasts and estimated growth plans, and develop mutual key performance indicators with customers.
Collaborate with marketing to build, implement, and execute promotional calendars and other activities to increase sales movement and revenue.
Maintain working knowledge of company programs and awareness of industry competition, markets, products, pricing, and trends.
Build and maintain relationships with customers, brokers, and stakeholders by responding to special requests and managing day-to-day issues and challenges.
Track customer follow-up activities in CRM and communicate them to sales team members; keep the Director of Sales up to date on activity status.
Use internal sales reports, Nielsen data, and market trends to develop and suggest growth opportunities with business partners.
Participate in Sales team meetings and reporting.
Attend relevant sales functions, exhibits, trade shows, and other events as requested.
Work with internal team members, brokers, and external customers to support high customer satisfaction.
Complete other tasks as assigned by the supervisor.