Sales Development Manager - Remote US

Okanagan Specialty Fruits•Seattle, WA

2d•$90,000 - $100,000•Remote

About The Position

The Sales Development Manager manages brokers and strategic key accounts across retail, food service, wholesale/distributor, K-12, hospitality, and convenience channels. By executing the strategic sales plan, the role drives profitable growth through strong business relationships and a deep understanding of key account needs. The manager leverages communication, category management, and supply chain skills to deliver innovative solutions to business partners, working effectively in a fast-paced, team-oriented environment and participating in cross-functional initiatives.

Requirements

Four-year college degree in business, ag-business, ag-marketing, or a related field.
At least 5 years of experience in produce sales and account management, including experience working collaboratively with various organizational departments.
Strong sales acumen and a strategic, holistic approach to category management, sales forecasting, and key account development.
Comprehensive knowledge of industry channels.
Knowledge of K-12 school business, DoD contracts, and USDA school programs.
Understanding of value-added produce products.
Ability to develop new business and monitor sales support systems to ensure business retention.
Strong computer skills, including Microsoft Word, PowerPoint, Outlook, and Excel.
Creative thinking and ability to resolve customer problems and conflicts.
Strong organizational skills, ability to multitask and work under tight deadlines, and attention to detail.
Self-motivated team player with strong interpersonal skills.
Exceptional written and verbal communication skills, including the ability to communicate with customers and consumers about the brand.
Ability to leverage past and current professional relationships to help achieve sales targets.
Ability to travel by air, train, or car as needed.

Nice To Haves

CRM software experience is highly preferred.

Responsibilities

Lead external communication with assigned strategic key accounts through business reviews, joint business planning, forecasting, and other means to enhance sales performance and grow the product portfolio.
Collaborate with the sales team to support and deliver go-to-market strategies and provide solutions to issues affecting business success.
Manage customer pricing in line with budget targets.
Own account forecasts and estimated growth plans, and develop mutual key performance indicators with customers.
Collaborate with marketing to build, implement, and execute promotional calendars and other promotional activities to increase sales movement and revenue.
Maintain working knowledge of programs and awareness of industry competition, markets, products, pricing, and trends.
Build and maintain relationships with customers, brokers, and stakeholders by responding to special requests and managing day-to-day issues and challenges.
Track customer follow-up activities in CRM and communicate them to sales team members, keeping the Director of Sales up to date on activity status.
Use internal sales reports, Nielsen data, and market trends to collaboratively develop and suggest growth opportunities with business partners.
Participate in Sales team meetings and reporting.
Attend relevant sales functions, exhibits, trade shows, and other events as requested.
Work with internal team members, brokers, and external customers to ensure high customer satisfaction.
Complete other tasks as assigned by the supervisor.