Sales Desk Manager

Lithia & Driveway • Memphis, TN

11d

About The Position

The Sales Desk Manager at Hyundai of Covington Pike leads the dealership’s sales staff and helps drive sales performance, customer satisfaction, and dealership growth. The role includes managing daily sales activity, supporting and developing the team, and resolving customer concerns. The position requires open availability and a flexible schedule, including evenings, weekends, and holidays.

Applicants must be at least 18 years old and have a high school diploma or equivalent. A valid driver’s license in the applicant’s state of residence and an acceptable driving record are required. The employer is a drug-free workplace and provides reasonable accommodations for qualified applicants to perform essential functions.

Requirements

• High school graduate or equivalent.
• At least 18 years old.
• Valid driver’s license in the state of residence.
• Acceptable driving record.
• Proven track record with an exceptional CSI.
• Strong communication and customer engagement skills.
• Availability for a flexible schedule, including evenings, weekends, and holidays.

Nice To Haves

• Previous automotive sales management experience.

Responsibilities

• Ensure sales goals are attained.
• Manage the daily activity and training of the sales staff.
• Ensure salespeople are engaging with customers.
• Address and resolve customer concerns.
• Train, cross-train, and develop sales staff.
• Manage sales staff to achieve sales targets and customer service levels.

Benefits

• Competitive pay
• Medical, dental, and vision plans
• Paid holidays and PTO
• Short- and long-term disability
• Paid life insurance
• 401(k) retirement plan
• Employee stock purchase plan
• Lithia Learning Center
• Vehicle purchase discounts
• Wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED