Sales Desk Manager

Lithia & Driveway • Wesley Chapel, FL

1d

About The Position

Mazda of Wesley Chapel is seeking an experienced Automotive Sales Manager to lead its sales team, drive performance, and deliver a strong customer experience. This hands-on leadership role involves setting the pace on the sales floor, coaching and developing sales professionals, and taking ownership of daily results. The employer is seeking a competitive, accountable, customer-focused leader committed to helping the team succeed.

Requirements

• Proven ability to lead, coach, and motivate a sales team.
• Strong understanding of dealership sales operations and performance metrics.
• Demonstrated commitment to customer satisfaction and CSI.
• Strong communication, organization, and customer engagement skills.
• Ability to take ownership, make decisions, and thrive in a fast-paced dealership environment.
• Valid driver's license and acceptable driving record.
• High school graduate or equivalent.
• At least 18 years of age.

Nice To Haves

• Previous automotive sales management experience.

Responsibilities

• Lead the day-to-day activity and performance of the sales team.
• Drive sales goals while maintaining a strong customer experience.
• Coach, train, and develop sales professionals.
• Work with the sales team to improve customer engagement and follow-up.
• Support deal structure and overall sales-floor execution.
• Monitor performance and hold the team accountable to expectations.
• Address and resolve customer concerns when needed.
• Help create a positive, competitive, and performance-driven sales culture.

Benefits

• Competitive pay.
• Medical, dental, and vision plans.
• Paid holidays and PTO.
• Short- and long-term disability.
• Paid life insurance.
• 401(k) retirement plan.
• Employee stock purchase plan.
• Lithia Learning Center.
• Vehicle purchase discounts.
• Wellness programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED