Automotive Sales Desk Manager

Lithia & Driveway•Spokane, WA
•Onsite

About The Position

The Sales Desk Manager leads, develops, and inspires the sales team at BMW of Spokane, driving team performance, culture, and customer experience. The role manages sales staff activities to achieve sales targets and customer-service standards, and is responsible for training, cross-training, and employee development. The Sales Manager reports to the General Manager. The employer describes a high-performance culture focused on customer loyalty, continuous improvement, and accountability, with opportunities for advancement and leadership development through internal learning programs.

Requirements

  • At least 2 years of dealership Sales Manager experience.
  • A track record of exceptional CSI.
  • An acceptable driving record and a valid driver's license in the state of residence.
  • High school graduation or equivalent.
  • Must be 18 years or older.

Responsibilities

  • Ensure sales goals are attained.
  • Manage the daily activities and training of sales staff.
  • Ensure salespeople engage with customers.
  • Address and resolve customer concerns.
  • Train, cross-train, and develop sales staff.

Benefits

  • Competitive pay
  • Medical, dental, and vision plans
  • Paid holidays and PTO
  • Short- and long-term disability
  • Paid life insurance
  • 401(k) retirement plan
  • Employee stock purchase plan
  • Lithia Learning Center
  • Vehicle purchase discounts
  • Wellness programs
  • Opportunities for advancement across a national network
  • Leadership development and training through internal learning programs
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