Sales & Design Specialist-Costa Mesa South Coast Plaza

MillerKnoll • Costa Mesa, CA

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About The Position

Herman Miller is seeking a Sales & Design Specialist to provide a personalized, design-focused retail experience and help drive store success. The specialist acts as a trusted advisor, combining design sensibility with consultative selling to help clients create spaces that support wellness and productivity. The role reports directly to the General Manager and involves working with clients who value quality, ergonomics, and timeless style.

Requirements

• Proven experience in retail sales, interior design, or client-facing design consultation.
• Strong interpersonal and communication skills with a client-first mindset.
• Proficiency in Microsoft Office and design/rendering tools.
• Ability to lift or move items over 40 lbs and adhere to safety protocols.
• Availability to work weekends, holidays, and extended hours as needed.

Responsibilities

• Inspire and educate clients through in-store demonstrations and personalized consultations.
• Design tailored solutions that align with clients’ needs, preferences, and wellness goals.
• Drive sales by building strong client relationships and proactively following up on leads.
• Collaborate with the Architecture & Design community to grow brand awareness and partnerships.
• Maintain visual merchandising standards and ensure a premium store experience.
• Process transactions and manage orders accurately and efficiently.

Benefits

• Competitive hourly base with uncapped commission on shipped items.
• Performance-based bonus plan.
• Medical, dental, and vision insurance.
• Paid vacation, holidays, and parental leave.
• 401(k) with 4% company match.
• Commuter benefits up to $150 per month.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed