Sales & Design Specialist Supervisor-Costa Mesa South Coast Plaza

MillerKnoll•Costa Mesa, CA

1d•Onsite

About The Position

The Sales & Design Specialist Supervisor partners with the General Manager to support the success of the store. The role delivers high-quality client experiences, supports brand initiatives, and carries out management responsibilities. It balances working with clients to achieve sales targets with leadership activities such as performance coaching, data analysis, and product training. The position reports directly to the General Manager.

Requirements

Ability to communicate effectively, verbally and in writing, with internal and external parties.
Ability to identify client needs, solve problems, and understand and explain product features and benefits.
Experience with a point-of-sale system.
Proficiency with MS Office software, web navigation, and 3-D rendering programs.
Ability to routinely move objects weighing more than 40 pounds and understand safety requirements.

Nice To Haves

1 to 2 years of retail leadership experience preferred.

Responsibilities

Expand clients’ connection to the Herman Miller brand and develop outreach in the local community.
Assist in managing and coaching Sales & Design Specialists.
Conduct interviews and recruitment efforts to attract and select candidates.
Manage the full client lifecycle to meet and exceed sales goals and key metrics.
Follow company programs and procedures, including those for safety, inventory, and facilities.
Attend store meetings, participate in product training, and share information with peers.
Help maintain the store’s design and visual standards using merchandising guidelines.
Meet customer needs and resolve issues in keeping with the Herman Miller Client Experience.
Collaborate and promote a positive team culture that demonstrates MillerKnoll Values, Culture & Actions.