American Girl NYC - Sales Dept Clerk (permanet/ptu)

Mattel • New York, NY

1d • $18 - $19 • Onsite

About The Position

American Girl’s New York City retail store is seeking a part-time Sales Department Clerk to provide prompt, efficient, and exceptional sales assistance in a customer-oriented environment. The role is part of the store’s retail team and involves assisting customers, sharing product and store information, processing transactions, resolving customer concerns, and supporting team and company goals.

Requirements

• Must possess basic computer skills.
• Must be willing to work a flexible retail schedule, including days, nights, and weekends.

Nice To Haves

• Sales experience in the specialty retail or service industry.
• Some experience using a point-of-sale (POS) system.
• Experience working with children.

Responsibilities

• Approach, acknowledge, and assist customers promptly, handling multiple customers effectively.
• Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions, directing customers to merchandise, suggesting additional purchases, and staying aware of product availability.
• Share information with customers about store events, promotions, and activities.
• Process point-of-sale transactions promptly and accurately.
• Help resolve customer problems and turn returns into exchanges by making suggestions and sharing product knowledge.
• Communicate merchandise and service needs to management in a timely manner.
• Provide assistance to accomplish team and company goals.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed