Sales Coordinator - Full Time - Hilton Wilmington Christiana

Meyer Jabara Hotels • Newark, DE

22d

About The Position

The Sales Coordinator supports the sales managers by improving their productivity so they can spend more time selling and winning business. The role helps maintain customer relationships as an extension of the sales team and serves as a first point of contact for urgent calls, emails, and messages when sales managers are unavailable. The coordinator works with clients and hotel departments to help deliver service that meets client needs, cost constraints, and timelines, contributing to positive and memorable guest experiences.

The position includes client communication and event coordination after business is confirmed, including banquet event orders, menu planning, follow-up correspondence, and maintaining accurate records. The Sales Coordinator also greets meeting groups, attends BEO meetings, contacts technical support when needed, completes training, and meets deadlines. Other duties and responsibilities may be assigned or changed with or without notice.

Requirements

• At least two years of hotel experience in sales in an administrative, coordinator, or Front Desk role.
• Proficiency in Excel and Microsoft Word.
• Professional demeanor and ability to represent the hotel in and out of the hotel.
• Ability to multitask and maintain a positive attitude.
• Ability to keep a neat and organized work area.
• Ability to communicate effectively with all departments.
• Ability to work independently and prioritize effectively.
• Energetic approach and ability to work in a fast-paced environment.

Nice To Haves

• Salesforce experience.

Responsibilities

• Introduce themselves to clients once business is definite and the Sales Manager has turned over the contract.
• Send banquet event orders to clients in a timely manner as delegated by sales managers, follow up on necessary correspondence, and maintain accurate records.
• Plan banquet-style service menus with clients.
• Liaise between other departments and clients to provide service suited to client needs, cost constraints, and time constraints.
• Greet meeting groups in the morning to help ensure a positive client experience.
• Contact the technical support department when problems arise.
• Follow up with clients, including pre-cons and thank-you letters to groups.
• Attend BEO meetings, complete required training, and meet deadlines.
• Act as a first point of contact for urgent calls, emails, and messages when sales managers are unavailable.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed