Starbucks Barista Trainer, Christiana - Full Time

Macy's•Newark, DE
•$15 - $22

About The Position

The Barista Trainer supports the Starbucks Manager in operating an efficient, professional, safe, and profitable Starbucks operation in accordance with company standards. The position provides shift leadership, directs associates, trains and coaches team members, and helps ensure high-quality products and exceptional customer service. The role also supports ordering, inventory, food preparation, merchandising, workplace safety, and sales and cost management. The position requires a flexible retail schedule that includes day, evening, weekend, and/or holiday hours; schedules include weekend shifts.

Requirements

  • High school diploma or equivalent.
  • 1–2 years of related experience.
  • Ability to read and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedural manuals.
  • Ability to work a flexible retail schedule, including day, evening, weekend, and/or holiday hours.
  • Ability to lift at least 25 pounds; stand for at least two consecutive hours; and perform lifting, constant moving, reaching, stooping, kneeling, crouching, and ladder climbing.
  • May need to reach above eye level.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Follow and ensure the team follows Food Division Standards and Best Practices.
  • Provide shift leadership and direct associates in delivering food products and exceptional customer service.
  • Ensure the team prepares and presents drip coffee, cold beverages, espresso-bar products, and pastries to Starbucks standards.
  • Follow Starbucks merchandising, product presentation, and signing standards.
  • Ensure the team meets speed-of-service standards.
  • Monitor food quality using Starbucks checklists.
  • Model Starbucks Simply Service Steps.
  • Support a strong working relationship with store management.
  • Provide ongoing training, feedback, coaching, and motivation to associates to maximize team performance and satisfaction.
  • Maintain standards for grooming, professional appearance, and communications.
  • Meet workplace safety, sanitation, and equipment-care standards set by the Health Department and company policy.
  • Use forecasts, daily sales reports, and weekly food-cost and payroll reports to help meet monthly profit-and-loss goals.
  • Assist with preparation and production of menu items.
  • Assist with ordering food, beverages, dry goods, and paper goods based on budget and business needs.
  • Assist with product receiving and follow Inventory Best Practices.
  • Perform other duties as needed.
  • Foster an environment of acceptance and respect that strengthens relationships and supports authentic connections with colleagues, customers, and communities.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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