Starbucks Barista Trainer, Westfarms - Full Time
About The Position
The Barista Trainer supports the Starbucks Manager in operating an efficient, professional, safe, and profitable Starbucks operation in accordance with company standards. The role provides shift leadership, directs associates in preparing and presenting Starbucks beverages and pastry products, and helps ensure excellent customer service, product quality, speed of service, merchandising, safety, sanitation, and equipment care. The Barista Trainer also coaches and trains associates, assists with production, ordering, receiving, and inventory, and uses sales, food cost, and payroll reports to help meet profit-and-loss goals. This is a full-time role at the Westfarms location. Full-time colleagues typically work 30 or more hours per week; schedules include weekend shifts and may include day, evening, and holiday hours depending on business needs and colleague availability.
Requirements
- High school diploma or equivalent.
- 1–2 years of related experience.
- Ability to read and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedural manuals.
- Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
Responsibilities
- Follow Food Division standards and best practices, and ensure the team does the same.
- Provide shift leadership and direct associates in delivering food products and exceptional customer service.
- Ensure the team prepares and presents drip coffee, cold beverages, espresso-bar items, and pastries to Starbucks standards.
- Follow Starbucks merchandising, product presentation, and signing standards.
- Ensure the team meets speed-of-service standards.
- Monitor food quality using Starbucks checklists.
- Model Starbucks Simply Service Steps.
- Maintain a strong working relationship with store management.
- Provide ongoing training, feedback, coaching, and motivation to associates to maximize team performance and satisfaction.
- Maintain professional grooming, appearance, and communication standards.
- Meet workplace safety, sanitation, and equipment-care standards set by the Health Department and company policy.
- Use forecasts and daily sales, weekly food-cost, and payroll reports to help meet monthly profit-and-loss goals.
- Assist with preparation and production of menu items.
- Assist with ordering food, beverages, dry goods, and paper goods based on budget and business needs.
- Assist with product receiving and follow inventory best practices.
- Perform other duties as needed.
- Foster acceptance and respect and strengthen authentic connections with colleagues, customers, and communities.
Benefits
- Competitive pay and benefits.
- Comprehensive health and wellness coverage.
- 401(k) match.
- Paid time off.
- Eight paid holidays.
- Continuous learning and leadership development.
- Colleague Resource Groups.
- Volunteer opportunities.
- Merchandise discounts.
- Performance-based incentives.
- Annual merit review.
- Employee Assistance Program with mental health counseling and legal and financial advice.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
