Full Time Assistant Manager - Christiana Mall

PACSUN•Newark, DE

8h•Onsite

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role inspires and motivates the team by modeling company values, supporting a customer-focused selling culture, ensuring store KPI execution, and holding employees accountable to company policies and procedures. The Assistant Store Manager also supports leadership, talent development, store operations, visual standards, merchandise flow, and a safe and organized shopping and working environment.

Requirements

Passion for product, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time management skills.
Proficiency in math and strong computer skills.
Ability to work 32–40 hours per week, including weekends, nights, and peak holiday periods.
Ability to frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
Ability to frequently sit or stand for long periods and climb ladders as needed.
Ability to talk and hear regularly; sit, stand, walk, handle objects, reach, twist, and squat frequently.
Ability to maneuver around sales-floor, stockroom, and office areas.
Vision abilities including close vision, distance vision, depth perception, and adjusting focus.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Ensure team members deliver an engaging, positive, and authentic customer experience.
Handle customer situations according to policy and procedures, attempt to resolve issues, and escalate them as appropriate.
Maintain a clean, organized, and safe store and stockroom.
Share customer feedback with the leadership team to improve the customer experience.
Serve as floor supervisor as needed, including covering non-peak periods and breaks.
Hold self and others accountable for completing operational tasks.
Coach associates and provide feedback on performance.
Recognize and reward outstanding performance to support associate engagement.
Direct associates to ensure they understand company directives and standards.
Prioritize and delegate tasks to meet operational needs.
Support and execute visual directives and maintain company visual standards.
Drive efficiency in store operational processes.
Maintain merchandise flow, replenishment, and presentation standards throughout the store and stockroom.
Ensure associates follow company policies, procedures, and Safety Program practices.
Represent the PacSun brand through passion for its products, brands, fashion, and trends.
Model company values and motivate others.
Recruit, identify, develop, and retain talent.
Build cross-functional partnerships and encourage transparency, collaboration, and accountability.
Balance a strong management presence with approachability and encourage associate feedback and interaction.