Full Time Assistant - Maine Mall

Pacsun Careers•South Portland, ME

15h•Onsite

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role inspires and motivates associates by modeling company values, supporting a customer-focused selling culture, and ensuring execution of store KPIs. The Assistant Store Manager also holds employees accountable for following company policies and procedures. The position supports customer experience, store operations, visual standards, merchandise flow, associate performance, and team development. It requires a flexible schedule, including weekends, nights, and peak holiday periods, and the ability to work 32–40 hours per week.

Requirements

Passion for product, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 32–40 hours per week.
Flexibility to work weekends, nights, and peak holiday periods.
Frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales floor, stockroom, and office areas.
Required vision abilities include close and distance vision, depth perception, and ability to adjust focus.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Deliver an engaging, positive, authentic customer experience and ensure team members do the same.
Handle customer situations in accordance with policies and procedures, attempt to resolve issues, and escalate them as appropriate.
Maintain a clean, organized, and safe store and stockroom.
Share customer feedback with the leadership team to improve the customer experience.
Serve as floor supervisor when needed, including during non-peak periods and breaks.
Hold self and others accountable for completing operational tasks.
Coach associates and provide feedback on performance; recognize and reward outstanding performance.
Direct associates so they understand company directives and standards.
Prioritize and delegate tasks to meet operational needs.
Support and execute visual directives and maintain company visual standards.
Improve efficiency across store operations.
Maintain merchandise flow, replenishment, and presentation standards throughout the store and stockroom.
Ensure associates follow company policies, procedures, and safety practices.
Represent the PacSun brand through enthusiasm for its products, brands, fashion, and trends.
Model company values and motivate others.
Recruit, identify, develop, and retain talent.
Build cross-functional partnerships and promote transparency, collaboration, and accountability.
Balance a strong management presence with approachability and encourage associate feedback and interaction.
Represent PacSun in the industry and marketplace.