Hilton Garden Inn - Sales Coordinator - Full Time - $15/HR

Lexima • Denison, TX

8d

About The Position

The Sales Coordinator provides administrative, organizational, and operational support to the hotel’s Sales Department. The role supports revenue generation, client relationships, group reservations, and the organization and execution of meetings, conferences, weddings, banquets, and other events. Duties include assisting with sales inquiries, proposals, contracts, event details, room blocks, client communications, and follow-up. The position requires strong organization, attention to detail, professionalism, and the ability to manage multiple priorities in a fast-paced hotel environment.

The Sales Coordinator supports the Director of Sales and Sales Managers, coordinates with other hotel departments, and helps ensure clients receive an exceptional experience. The role contributes to guest room, catering, banquet, and event revenue, and follows Hilton brand standards, company policies, and hotel safety and operational procedures.

Requirements

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Strong organizational and time-management skills.
• Ability to manage multiple tasks and meet deadlines.
• Professional appearance and demeanor.
• Ability to work independently and as part of a team.
• Previous administrative, customer service, hospitality, or sales experience is preferred.
• Hotel or event coordination experience is a plus.
• Ability to sit and work at a computer for extended periods, walk throughout the hotel and event spaces, and occasionally lift or carry materials weighing up to 25 pounds.

Nice To Haves

• Previous administrative, customer service, hospitality, or sales experience.
• Hotel or event coordination experience.

Responsibilities

• Provide administrative support to the Director of Sales and Sales Managers; respond to sales calls, emails, and inquiries; prepare sales documents and reports; maintain files, client records, databases, and lead tracking; and complete client follow-ups.
• Create and maintain group room blocks, enter reservations and rooming lists, monitor pickup, assist with reservation changes and special requests, communicate group arrival needs, and document billing and payment instructions.
• Assist in coordinating meetings, conferences, weddings, banquets, and other events; prepare and distribute Banquet Event Orders (BEOs); maintain event calendars and meeting room schedules; coordinate event requirements with hotel departments; and assist with diagrams, setups, menus, site tours, and client follow-up.
• Monitor and document incoming sales leads, route them to the appropriate sales representatives, assist with RFP responses and proposals, follow up on proposals and tentative bookings, and help identify opportunities for additional revenue, repeat business, and referrals.
• Maintain professional relationships with prospective and existing clients; respond to questions and concerns; coordinate appointments, site inspections, and tours; provide accurate information about hotel and event services; and communicate client issues to management when needed.
• Communicate group arrivals, events, and updates to hotel departments; assist with group and event forecasts; attend sales and departmental meetings as required; and help ensure departments have the information needed to execute events.
• Maintain knowledge of Hilton brand standards, sales procedures, and company policies; complete required Hilton training; use applicable sales and property management systems; protect confidential information; and follow hotel safety, security, and operational procedures.
• Demonstrate accountability, initiative, attention to detail, professionalism, and commitment to supporting the Sales Department and hotel operations. The role is evaluated on documentation accuracy, responsiveness, organization, coordination, follow-up, customer service, deadline management, and contribution to sales goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED