Advertising & Sales - Sales Coordinator

Omni Hotels & Spas•New York, NY

About The Position

The Sales Coordinator supports advertising and sales managers by scheduling and prioritizing workloads, preparing accurate correspondence, maintaining files, entering information into sales and operations systems, and assisting with client inquiries and office needs. The role also supports VIP guest amenities, outgoing mail, meetings, reception coverage, and Business Center operations, including basic computer and printer troubleshooting.

Requirements

Able to work independently and collaboratively.
Good communication skills.
Strong computer skills, including Microsoft Word, Publisher, Outlook, Outlook Express, and Excel.
Good organizational skills.

Nice To Haves

Previous knowledge of Salesforce, Opera, and Synergy.

Responsibilities

Schedule and prioritize workloads to help all managers meet deadlines.
Type and distribute correspondence, including letters, emails, proposals, and contracts, ensuring it is accurate.
Maintain reader files and account files, ensuring account records include relevant materials such as post-convention reports, letters, and fax information.
Check the mailbox in the morning and afternoon.
Answer calls to the sales office by the third ring and deliver messages to managers promptly, including the caller’s name and phone number, group or company name, caller number, and date and time received.
Enter group information, including sites and resumes, in Access.
Enter work orders in Synergy as directed by managers.
Assist unassigned managers as needed.
Update bulletin boards during assigned months.
Gather materials and mail packages to clients as necessary.
Record detailed inquiry leads and submit them to the appropriate manager.
Input VIP client amenities into Epitome and process the associated paperwork, including amenity cards and Room Service receipt signatures.
Process outgoing mail.
Cover reception during lunch.
Take minutes at committee and assistant meetings as directed.
Assist with Business Center issues.
Check daily that computers and printers are working; address paper jams and refill paper and toner.
Order toner cartridges through Birchstreet.
Assist guests with IT or printer issues.